Serra Toyota of Decatur

Steve is a wonderful man, helped me every way he could. He is very polite and funny. Tried making a bad situation into something good. After leaving with my car, my car would not start. Steve stayed on the He is very polite and funny. Tried making a bad situation into something good. After leaving with my car, my car would not start. Steve stayed on the phone until I was able to get it back to the dealership. I have never met anyone like Steve. That man needs a big raise!!! More

I’m from Madison Al and after a bad experience with Toyota of Huntsville ( Bill Penny) I drive all the way from Madison to Decatur for the great costumer service. very welcoming atmosphere with coffee, Toyota of Huntsville ( Bill Penny) I drive all the way from Madison to Decatur for the great costumer service. very welcoming atmosphere with coffee, snacks, water, clean lounge and of course a great service and customer service! More

Paul was very detail and easy to work with. Answered every question with ease. Will deal with him in the Future ! Very satisfied ! Answered every question with ease. Will deal with him in the Future ! Very satisfied ! More

The car buying process is very painful. It basically involves spending the day at the dealer and this is no exception for Serra Toyota. They did make out stay as comfortable as possible. It basically involves spending the day at the dealer and this is no exception for Serra Toyota. They did make out stay as comfortable as possible. Serra Toyota has some good deals and we’re fair with our trade in. They gave me what I wanted for the trade. The overall buying experience was good and we are very happy with what we found with them. More

Helpful, knowledgeable, pleasant, and patient. These are just a few words I would use to describe Dillon and everyone else at Serra Toyota. It was a great experience and I love my car! These are just a few words I would use to describe Dillon and everyone else at Serra Toyota. It was a great experience and I love my car! More

I had a really good experience. Nick Groves is an awesome salesman, very professional and helpful! Nick Groves is an awesome salesman, very professional and helpful! More

I spoke with a half dozen car salesmen while shopping for my new car. Nick Groves was the kindest and most personable of the bunch. He never made me feel pressured and allowed me the time I felt I needed to my new car. Nick Groves was the kindest and most personable of the bunch. He never made me feel pressured and allowed me the time I felt I needed to research and compare. More

Great service from pulling in to pulling out! ! Very friendly . The place is all ways very clean! ! Very friendly . The place is all ways very clean! More

The entire team at Serra Toyota is phenomenal. My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excell My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excellent job servicing my truck! I will be back as soon as I’m ready for another vehicle. More

I buy most of my OEM parts for our 2002 and 2006 4Runners and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. More