Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota of Decatur
Decatur, AL
947 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 947 reviews
September 15, 2024
Paul was very detail and easy to work with. Answered every question with ease. Will deal with him in the Future ! Very satisfied ! Answered every question with ease. Will deal with him in the Future ! Very satisfied ! More
by William Allison
Employees Worked With
Antonio Gray, Paul deBlanc
September 14, 2024
The car buying process is very painful. It basically involves spending the day at the dealer and this is no exception for Serra Toyota. They did make out stay as comfortable as possible. It basically involves spending the day at the dealer and this is no exception for Serra Toyota. They did make out stay as comfortable as possible. Serra Toyota has some good deals and we’re fair with our trade in. They gave me what I wanted for the trade. The overall buying experience was good and we are very happy with what we found with them. More
by David
Employees Worked With
Nick Groves
September 13, 2024
Helpful, knowledgeable, pleasant, and patient. These are just a few words I would use to describe Dillon and everyone else at Serra Toyota. It was a great experience and I love my car! These are just a few words I would use to describe Dillon and everyone else at Serra Toyota. It was a great experience and I love my car! More
by metsfan127
Employees Worked With
Dillon Lott
September 09, 2024
I spoke with a half dozen car salesmen while shopping for my new car. Nick Groves was the kindest and most personable of the bunch. He never made me feel pressured and allowed me the time I felt I needed to my new car. Nick Groves was the kindest and most personable of the bunch. He never made me feel pressured and allowed me the time I felt I needed to research and compare. More
by Hip
Employees Worked With
Nick Groves gets 5 stars and more., Joel Capps
September 06, 2024
The entire team at Serra Toyota is phenomenal. My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excell My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excellent job servicing my truck! I will be back as soon as I’m ready for another vehicle. More
by davidware
Employees Worked With
Meghan Smiley, Michael McLeod, Kevin Jones, George Jones, Antoine Pyfrom, Guy Rickman
August 28, 2024
I buy most of my OEM parts for our 2002 and 2006 4Runners and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. and now our 2024 Landcruiser. Eric Francis, Parts Manager, is very responsive to inquiries to confirm correct parts. Will buy again. More
by ryanleewong
Employees Worked With
Eric Francis
