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Serra Toyota of Decatur

Decatur, AL

4.8
957 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 957 reviews

March 03, 2024

Needed an oil change. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. More

by jimh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad the scheduling of your oil change service at Serra Toyota Decatur was straightforward and that you appreciated the refreshments while waiting. Keep us in mind for future vehicle care needs. Michael McLeod General Manager 256-340-0330

March 03, 2024

Alex Christian was the best sales person I've EVER dealt with while purchasing a vehicle! Very helpful, friendly and knowledgeable! Please go see him if you are looking to puchase! More

by kingshelly2438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased to know our team could assist you during your vehicle purchase at Serra Toyota Decatur. It's great to hear you found them knowledgeable and helpful. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

March 03, 2024

We had a great and simple process at Serra Toyota. . JAKE BOYLES , our salesman, was very knowledgeable about the vehicles available and helped us select the best one to fit our needs. He was very frie More

by SRM
Recommend Dealer
Yes
Employees Worked With
Jake Boyles and Nick Hull were both great to work with.
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your acknowledgement of our team's efforts to optimize your experience, be it with vehicle selection or financing at Serra Toyota Decatur. Rest assured Nick and the others take pride in their extensive knowledge. Your recommmendation makes an impact--many thanks. Michael McLeod General Manager 256-340-0330

March 01, 2024

After they have your money good luck with any problems. ..saleman lied to me bout what my car had on it..GM said they would make me a deal when they got one in that had things my was suppose to have and did More

by suet2u1958
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jose
Mar 01, 2024 -

suet2u1958 responded

Be happy to show text mess etc

March 01, 2024

If you need a car, go by and see Nick Groves at the Decatur Location! More

by tcwhite.sld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased to know that our team at Serra Toyota Decatur was able to assist with your car needs. We appreciate the 5-star review! Michael McLeod General Manager 256-340-0330

March 01, 2024

Receptive, patience, knowledgeable and willing and ready to meet the needs of customer. Satisfactorily experience. More

by brendawatkins1339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Matthews
Apr 13, 2024 -

Serra Toyota of Decatur responded

Glad to hear our team provided a satisfactory experience at Serra Toyota Decatur. Your high praises mean a lot. Best wishes moving forward! Michael McLeod General Manager 256-340-0330

February 29, 2024

Steven did a great job getting my new Camry serviced in a timely manner. He got everything done an me out of there in less than an hour. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for your kind words about the speed of our service. Our team at Serra Toyota Decatur prides itself on efficiency, especially when it comes to servicing vehicles like your new Camry. We're glad that we met expectations by having you out in less than an hour. Michael McLeod General Manager 256-340-0330

February 29, 2024

Jeremy Gardner of Serra Toyota of Decatur is absolutely the best salesman/dealer that I ran across . He’s very knowledgeable and brilliant in what he do and he got me in a 2011 LEXUS. Check him out at Serr More

by priscillagaiter33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gardner
Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your high praise for our team at Serra Toyota Decatur. It's uplifting to hear that you had a great experience buying your 2011 Lexus with us. Thank you for the recommendation! Michael McLeod General Manager 256-340-0330

February 27, 2024

Always easy to schedule service and the staff are always friendly. They also have the best waiting area. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear your positive feedback about Serra Toyota Decatur's service scheduling and team. Appreciate you enjoying our waiting area as well. Michael McLeod General Manager 256-340-0330

February 26, 2024

If you want to have an easy buying experience go see Austin Norwood at Serra Toyota Decatur. He was professional, kind, and went above and beyond to get me in a new vehicle. I couldn’t be more pleased w More

by Kellydison18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood & Nick Hull
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you had a smooth buying experience with our team here at Serra Toyota Decatur. Your satisfaction is what motivates us - thanks for sharing your feedback! Michael McLeod General Manager 256-340-0330

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