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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
949 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 949 reviews

February 12, 2024

I was very satisfied and pleased with all that Marlowe Wade Jr did ti help us.Tge staff was and is very professional and respectful at what they do.I would recommend them any day More

by Bubbles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade, Antonio Gray
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Apr 13, 2024 -

Serra Toyota of Decatur responded

It's wonderful to hear your satisfaction with our team's professionalism and respect at Serra Toyota Decatur. We appreciate you recommending us. Michael McLeod General Manager 256-340-0330

February 11, 2024

Serra Toyota of Decatur very friendly staff . They took great care of my car for my regular maintenance service More

by marybabygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about Serra Toyota Decatur's team. We're pleased to know that you had a positive experience with our regular maintenance service. Thank you for choosing us for your car care needs. Michael McLeod General Manager 256-340-0330

February 10, 2024

Great place to have your car serviced. Everyone is nice and friendly. Prices are reasonable. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad that you found Serra Toyota Decatur to be a great place for service, noted our fair pricing and felt the amiability of our team. Thank you. Michael McLeod General Manager 256-340-0330

February 09, 2024

I have dealt with Kim Stone in your service department for over 20 years. She is excellent and one of the reasons we continue to bring our siennas to y'all. Very professional, explains things well... I More

by yomamahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your loyalty to Serra Toyota Decatur and the feedback on our service team. It's pleasing to hear that you find their advice valuable. Having satisfied customers like you is always our goal. Michael McLeod General Manager 256-340-0330

February 03, 2024

We had a super experience buying our new 2024 RAV 4 from Serra Toyota Decatur and our sales consultant Lexus White ! Lexus delivered our RAV 4 to us ,did the paper work at our home because of some health is More

by Carlloyd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lexus White
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We're pleased that you found our at-home service helpful during your purchase of the 2024 RAV 4. Our team's top priority at Serra Toyota Decatur is to accommodate customer needs no matter the circumstance. We appreciate your kind words and high rating! Michael McLeod General Manager 256-340-0330

February 02, 2024

They worked me in to service our car. My wife is wheelchair bound and is dependent on this vehicle. Thank you for helping with our situation. More

by KPWoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your feedback, and we're pleased to hear about your positive experience at Serra Toyota Decatur. It's our obligation as part of making the services easier for every customer situation. Thanks again for choosing us. Michael McLeod General Manager 256-340-0330

February 01, 2024

Steve Gremaux, service advisor, was nice and knowledgeable, and very helpful. He also had a great sense of humor that made for a great customer service experience. Dorothy Dot Livingston was so More

by gcbamagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux, Dorothy Dot Livingston
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. Their dedication to ensuring customer satisfaction always stands out. Great to hear you had such a positive experience with us. Michael McLeod General Manager 256-340-0330

January 31, 2024

They are very nice and take the time to help you find the right vehicle for you. More

by lycan0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about Serra Toyota Decatur. It's good to hear you felt our team took time to assist in your search for the right vehicle. Thank you! Michael McLeod General Manager 256-340-0330

January 28, 2024

Great service by the entire team. Much better than Bill Penney where I’ve been in the past. So glad I came to Serra. Daylight and dark in the 2 experiences. It’s obvious you all m More

by leviz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name of service rep but her pic is not provided above. She was awesome!!
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate you choosing Serra Toyota Decatur. It's fulfilling to know our team efforts in customer service are noted. We look forward to your feedback spreading the word about us too!

January 28, 2024

Dishonest. Unreliable. Unprofessional. Don't walk but R U N in the other direction of this “dealership” More

by HonestReviewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Valdez
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Apr 13, 2024 -

Serra Toyota of Decatur responded

Hello, Your satisfaction is our goal here at Serra Toyota Decatur, and I would appreciate speaking with you to learn more about your feedback regarding your recent experience with our team. Please contact me directly so we can discuss this in greater detail. Best regards, Michael McLeod General Manager 256-340-0330

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