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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
947 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 947 reviews

December 22, 2023

Awesome customer service. Nice waiting room. Great way of keeping you informed about your vehicle during service process. More

by deannaleelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Dec 22, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our customer service and waiting room at Serra Toyota Decatur. We value keeping you updated during the service process for your vehicle. Michael McLeod General Manager 256-340-0330

December 22, 2023

Kim in service dept is the best I always try to get her understand your needs More

by Pattyt1607
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 12, 2024 -

Serra Toyota of Decatur responded

Glad to hear you've had satisfying experiences with our service department, specifically with Kim. Your support for Serra Toyota Decatur is appreciated. We look forward to assisting you again. Michael McLeod General Manager 256-340-0330

December 19, 2023

I want to give a huge shoutout to Ms. Kim in the service department. She has always been the best. More

by Davidstracener
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 12, 2024 -

Serra Toyota of Decatur responded

It's good to hear you had a positive experience with Ms. Kim in the Serra Toyota Decatur service department. Your feedback is appreciated, thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 17, 2023

Serra dealership service department is very knowledgeable, courteous, and efficient. I appreciate their friendliness and care in servicing my car. More

by Brendalambert1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole usually helps me but was sick and Kim Stone did a great job in her absence. , Kim Stone
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Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our service department at Serra Toyota Decatur. We're pleased to hear you found the team knowledgeable and courteous. Your satisfaction with the servicing of your car is paramount to us. Michael McLeod General Manager 256-340-0330

December 17, 2023

If you come to Serra Toyota of Decatur talk to Nick Groves. He was the best salesman I've ever had. He will be very informed about the car you are purchasing, and made the car purchase very easy and sm More

by Sergio Rangel
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nick Groves
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Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate the positive review of Serra Toyota Decatur and acknowledgment for our informative sales team. We're pleased you had a smooth car purchase experience with us, particularly with Nick Groves. Your support means a lot to us here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

December 17, 2023

Excellent service department providing top notch service, and advise. The service consultants are professional and cordial. More

by kllaw427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Dec 17, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our service department at Serra Toyota Decatur. We take pride in offering top-notch professional advice and services to our customers. Thank you so much for the high rating. Michael McLeod General Manager 256-340-0330

December 15, 2023

Brandon Huggins is a great salesman my purchase of a new vehicle went very smooth no stress everyone there was very professional Serra toyota of decatur is a great place to purchase a car More

by 4wheelin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hull and Brandon Huggins
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Dec 15, 2023 -

4wheelin responded

Thanks goes out to Nick and Brandon for a great buying experience of my new tacoma I'm loving my new truck

Dec 15, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about our staff and your purchase experience at Serra Toyota of Decatur. It was our pleasure serving you. Your satisfaction makes all our efforts worthwhile, thank you. Michael McLeod General Manager 256-340-0330

December 14, 2023

Excellent customer service, they kept me updated, and vehicle service was finished in a very timely manner. More

by MBryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Dec 14, 2023 -

Serra Toyota of Decatur responded

We appreciate your compliment about our efficient customer service. We prioritize keeping our customers updated, and efficiently performing vehicle services at Serra Toyota Decatur is something we take pride in. Thank you for your feedback. Michael McLeod General Manager 256-340-0330

December 13, 2023

This dealership goes above and beyond to treat you as a person not a number. They offer shuttle service to any place local while you wait. They are all very kind and compassionate. More

by dhypo289
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service and the young lady that drove the shuttle.
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about our shuttle service at Serra Toyota Decatur and the kind treatment you received from us. Always aiming to make each experience personal and convenient. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 13, 2023

Friendly people great service will always continue to use this dealership have been nothing but professional More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback and ongoing trust in Serra Toyota Decatur. Your satisfaction with our professionalism continues to be our main focus. Michael McLeod General Manager 256-340-0330

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