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Serra Toyota of Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
997 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 997 reviews

November 27, 2023

I had routine service completed and was very satisfied. I arrived early and was promptly attended to. Miss Stone handled my check in and kept me posted during the process. It was a pleasure dealing with More

by Gregoilgotreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 27, 2023 -

Serra Toyota of Decatur responded

It's wonderful to hear about your positive experience with Miss Stone and the rest of our service staff at Serra Toyota Decatur. We appreciate your feedback on our prompt and attentive service process. Thank you for sharing, we hope to see you again. Michael McLeod General Manager 256-340-0330

November 26, 2023

Casey Holden helped me make the best decision with purchasing a CR-V. Even had me on a color I thought I’d never pick. Very informative, patient, and helpful. Also Dane and Antonio with the finishing More

by AshB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden, Dane, Antonio Gray
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Nov 26, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about Serra Toyota Decatur. Our team, including Casey Holden, will be glad to know they were helpful during your CR-V purchasing process. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

November 26, 2023

Everyone is attentive to help as soon as you pull up. And the work is excellent with smiles More

by Donnie Maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Nov 26, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback on the attentive staff and quality work at Serra Toyota Decatur. It is a pleasure to receive such great reviews from our valued customers. Michael McLeod General Manager 256-340-0330

November 25, 2023

Cheerful greeting, quick check-in. Food & conversation in the comfortable lounge while I waited. No surprises! More

by Mindy.thwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 25, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback. It's great to hear that check-in at Serra Toyota Decatur was efficient and you enjoyed our lounge amenities. We look forward to maintaining the same standard of service for you next time. Michael McLeod General Manager 256-340-0330

November 25, 2023

It was amazing! They got me in so fast and took good care of me! Steve was one of the nicest people I have ever met! He really cared!!! More

by Tlhunt1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 25, 2023 -

Serra Toyota of Decatur responded

We're pleased to hear our team, and Steve in particular, provided prompt and thoughtful care. Serra Toyota Decatur always strives for the best quality service. We appreciate your positive feedback! Michael McLeod General Manager 256-340-0330

November 23, 2023

Easiest way to buy a vehicle. Just bought my second at Serra. GJ made it fun! More

by RoHo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback. We're glad that you found purchasing a vehicle at Serra Toyota Decatur so straightforward and enjoyable. Cheers! Michael McLeod General Manager 256-340-0330

November 22, 2023

Devon was so good. Personable and knowledgeable. We loved working with him. Michael, the GM and Nick, who handled the finances, were both great. Would definitely recomm More

by Aemessner421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Kennemer, Nick Hull, Michael McLeod
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Nov 22, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive review and kind words about Devon, Michael, and Nick. It's good to hear that you found our team knowledgeable and personable at Serra Toyota Decatur. Thank you for recommending us! Michael McLeod General Manager 256-340-0330

Nov 23, 2023 -

Aemessner421 responded

It’s been almost a week and I am truly loving my new RAV4. Had a 2012, the last year for the old model and really hated to give it up. However, the 2024 is fabulous. Couldn’t have gotten exactly what I wanted down to the roof racks if it wasn’t for Serra Toyota and Michael McLeod tracking it down. Great team!

November 20, 2023

Very kind and knowledgeable and very helpful not pushy. Great dealership to work with thanks More

by deborahdollar1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick groves, Paul deBlanc
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Nov 21, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words regarding our helpful and respectful team here at Serra Toyota Decatur. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

November 20, 2023

Excellent service experience and quickly done. Quality work and plenty of room to wait in comfort More

by rodneyterry1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 20, 2023 -

Serra Toyota of Decatur responded

We appreciate your recognition of the quality work and comfortable waiting area at Serra Toyota Decatur. We value efficiency in our service and strive to exceed expectations. Michael McLeod General Manager 256-340-0330

November 19, 2023

I just purchased a new 2023 Toyota Tacoma. Kaiden Adams and Roger in Finance made the deal go seamless. Communication is a key in making in customer service exchange go well and Kaiden did a More

by rterry819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden Adams
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Nov 19, 2023 -

Serra Toyota of Decatur responded

We're pleased that your experience with Kaiden, Roger in finance, and the purchasing process of your Toyota Tacoma was positive. We always aim for seamless communication at Serra Toyota Decatur. Looking forward to serving you next time with maintaining your second Tacoma's performance. Michael McLeod General Manager 256-340-0330

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