Serra Toyota of Decatur

Alex Christian was awesome. He helped me to locate my purchase and walked me through the entire buying process. They were willing to make the minor repairs I wanted in order to He helped me to locate my purchase and walked me through the entire buying process. They were willing to make the minor repairs I wanted in order to earn my business. His sales manager was also a lot of help in approving the repairs. This was my first time buying a car and they made it so easy! More

Alex is a wonderful car sales man, when I say they can work with you. I mean it they do work with you to get you in a car!!! work with you. I mean it they do work with you to get you in a car!!! More

Helpful friendly staff Great folks highly recommended keep up the good work thank you for your help keep up the good work thank you for your help More

Kenny and Bradley were amazing. The car i purchased was my first ever car and they helped me the entire time. Super funny and reasonable. 10/10 would recommend and come back. :) The car i purchased was my first ever car and they helped me the entire time. Super funny and reasonable. 10/10 would recommend and come back. :) More

Quickly determined the problem. I arrived before my appointment time and was taken right away. I arrived before my appointment time and was taken right away. More

Awesome experience! I came in for 10k mile service. Service tech found nail in my tire fix it immediately. I thought that was awesome find. That's why I drive Toyota and I came in for 10k mile service. Service tech found nail in my tire fix it immediately. I thought that was awesome find. That's why I drive Toyota and come to this Service Department ! More

Excellent place to use! Friendly, professional staff and quick service while you wait. Highly recommend! Friendly, professional staff and quick service while you wait. Highly recommend! More

Technician found out that I was just getting off nightshift. Got me in and out of the 10,000 mile warranty and inspection in an hour so I could go to bed. nightshift. Got me in and out of the 10,000 mile warranty and inspection in an hour so I could go to bed. More

Steven Gremaux. Service Advisor, was fantastic. I bought a set of 4 Michelin Cross Climate 2 tires. They were the worst tires I ever purchased in my life. There w Service Advisor, was fantastic. I bought a set of 4 Michelin Cross Climate 2 tires. They were the worst tires I ever purchased in my life. There was a washboard effect when traveling over 50 mph. Then, there was a crab effect when changing lanes on a highway. Even though Michelin had a 30-day money-back guarantee, I was anticipating a sticky issue in returning the tires for a replacement set. Mr. Gremaux handled it extremely well. He arranged for a new set of Michelins and did not charge me for mounting and balancing. If you have any issues in service, see Mr. Steven Gremaux. He will treat you right. Kudos! More

Absolutely awesome customer service! Rusher Clemons was super helpful, knowledgeable and professional. I highly recommend this salesman and this dealership. I love my new car 🚗!! Rusher Clemons was super helpful, knowledgeable and professional. I highly recommend this salesman and this dealership. I love my new car 🚗!! More