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Serra Toyota of Decatur

Decatur, AL

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Vehicles
4.8
997 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 997 reviews

May 23, 2025

“Excellent customer service! The team went above and beyond to take care of both me and my car, even though I didn’t purchase it from them. Truly impressed by their professionali More

by marquesemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
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May 26, 2025 -

Serra Toyota of Decatur responded

We're really pleased to hear about the excellent customer service you received from our team at Serra Toyota Decatur. Thank you for sharing your kind words! Michael McLeod General Manager 256-340-0330

May 21, 2025

This was an easy transaction with great service and communication from everyone especially our salesman Devon Kennemur More

by Bethany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Rock, Devon Kennemer, Joanna Camilli, Roger McCord
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback. Our team here at Serra Toyota Decatur is glad you had an easy transaction and great service with us. Michael McLeod General Manager 256-340-0330

May 20, 2025

Excellent customer service and they give veterans discounts unlike the dealership in Huntsville, AL. The dealership in Decatur, AL prices are also lower.and more affordable. More

by Herr Oberstleutnant Preer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rohan, Brandon Alexander
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with Serra Toyota Decatur. We’re glad you found our services and prices accommodating. Michael McLeod General Manager 256-340-0330

May 20, 2025

Great to do business with. GM and Service manager are both amazing to work with More

by Moveover1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Gray, Michael McLeod, Ebe Cherif, Dane Doerflinger, Brian Keenum, Mitchell Grubbs, Meghan Smiley
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and for choosing Serra Toyota Decatur. We're glad to hear you had a pleasant experience with our team. Michael McLeod General Manager 256-340-0330

May 19, 2025

Brandon Alexander was the person helping me. He ensured to keep me informed and answered any questions I had. The entire staff I encountered was friendly. 10/10, I recommend. More

by Adrienne Figures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Report | Print
May 26, 2025 -

Serra Toyota of Decatur responded

Thanks for the recommendation. We’re glad our team could assist you well at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 18, 2025

Mitchell was very nice and patient, great to work with us on our wants and needs More

by Nicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Matthews, Mitchell Grubbs
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are glad our team met your expectations. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 16, 2025

Good reputation. Very friendly thank you very much we will see you soon thanks again More

by Bok kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for the kind words and support of Serra Toyota Decatur. We hope everything goes smoothly for you. Michael McLeod General Manager 256-340-0330

May 15, 2025

Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner. More

by Shawnmarshallfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux, Noah Rohan
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May 26, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback on our service. Our team is glad to hear you're satisfied with the timely repair of the coolant valve at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice, friendly staff. Good coffee. Service is fairly fast if they are not extremely busy. More

by drusk31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
Report | Print
May 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team and amenities made a positive impression during your visit to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Nice place. I just did not like that they left a mess in my trunk. More

by Ocampomiriam87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
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May 26, 2025 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is a top priority for us, as is providing five-star service to our customers. We’re glad to know you found our facility nice. However, I’d appreciate the opportunity to discuss the level of customer care you received regarding the condition of your vehicle. Please reach out to me directly at your earliest convenience so we can discuss this. Best, Michael McLeod General Manager 256-340-0330

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