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Serra Toyota of Decatur

Decatur, AL

4.8
914 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 914 reviews

February 10, 2015

Friendly, straight forward, understanding A fantastic experience with Edin Begovic. Edin was great to work with for buying a car. He was very patient and took the time to listen to what I want More

by jdbuckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edin Begovic
February 04, 2015

Don't waste your money having your car serviced here I purchased my vehicle here and have been having it serviced here for the last 9 years. In the past, I received personal service while having my vehi More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Delmon Davis
Feb 18, 2015 -

Serra Toyota of Decatur responded

We are truly sorry for any misconception that may have occurred as a result of Terri's last visit. This particular instance was a result of a diagnosis of a rather costly repair. We always hold our customers best interest at heart and provided an option at an exceptionally reduced rate to verify what we found was necessary to correct the problem. After we completed the repair, Terri was appreciative for all the attentiveness we gave to her situation and expressed gratitude for the assistance we gave to correct her concern and keep her Toyota running properly.

January 23, 2015

Serra is the best This is our 5th car purchase from Serra Toyota in Decatur. Donna did an excellent job. She understood my needs well and the transaction was quick an More

by MFisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 13, 2015

love my rave 4 I am very happy with the the car and the sale staff. They all were very nice and friendly. The dealership was very clean. I had a good experience with More

by scooby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt dubose
December 29, 2014

Thank You Matt Dubose For The Outstanding Service! We were referred to Matt Dubose at Serra Toyota of Decatur by a close friend and co-worker. The referral and the complete car buying experience turne More

by Manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubose
December 09, 2014

"Well done Serra" Excellent service and very friendly personnel at Serra Toyota of Decatur. This is the 4th car my family has purchased at this dealership . Mike Miller More

by bulaboxer73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
December 06, 2014

Excellent Service I had already done my research and knew what I was looking for prior to visiting this dealership. Noah was accommodating, friendly and not aggressive More

by razzzee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2014

Very pleased The responded to my inquiry very quickly and made the whole process quick and painless. Everyone was a pleasure to meet and very helpful and knowledg More

by Augrad98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 20, 2014

Wonderful experience! I found a 2015 Corolla S Plus online and drove to Decatur that afternoon to test drive it. Jeremy was extremely friendly and knowledgeable about the v More

by Nicole Fields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooper
October 12, 2014

Best experience ever buying a car. We had a very good experience at Serra Toyota when we purchased our 2014 Avalon Limited. Noah Morgan was very friendly, polite and patience while hel More

by papermakr2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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