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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
December 05, 2021
Had a great experience. Everyone was nice and professional. Purchased our first electric vehicle, very excited. Vehicle was delivered to us by professional drivers. Thank you to everyone at Serr professional. Purchased our first electric vehicle, very excited. Vehicle was delivered to us by professional drivers. Thank you to everyone at Serra Trussville KIA. More
by Fonda
Verified Customer
November 30, 2021
I planned to look at kia cars .there are some outstanding models .the salesman ask us how we were doing .we began to talk. It was like I was Family I hope you visit kia of trussville and look at line o models .the salesman ask us how we were doing .we began to talk. It was like I was Family I hope you visit kia of trussville and look at line of new cars I hope you will become part of the family More
by R D
Employees Worked With
Other Employees :
Ashley Adcock made a dream happen I hope you can stop and say hello to Ashley and share your dream
November 23, 2021
With everything that is going on in the world today, both people that helped me were very courteous and quick to get my car diagnosed and fixed as soon as they could.Please keep in mind if you do have to wai people that helped me were very courteous and quick to get my car diagnosed and fixed as soon as they could.Please keep in mind if you do have to wait to get your car fixed there's still a lot of people at home not working More
by craigwhite1970
November 22, 2021
The service department is by far the worst one I've ever used. My car had been repaired for 4 weeks and no one bothered to call me. When I tried to call, could never get through to the service department. I used. My car had been repaired for 4 weeks and no one bothered to call me. When I tried to call, could never get through to the service department. I had to go to the dealership in person. Total lack of good customer service. More
by Poorly Treated Customer
November 20, 2021
Ashley was incredible. He went out of his way for us. I had one price in mind and they did all they could to meet me there. had one price in mind and they did all they could to meet me there. More
by vanessa223
November 19, 2021
Cusyome service was great, good people in the lobby and car was clean and everything completed in a timely manner. car was clean and everything completed in a timely manner. More
by larryemerich
November 19, 2021
We set up our service appointment online and waited on site for our car. While there we enjoyed chatting with several employees. site for our car. While there we enjoyed chatting with several employees. More
by charles_rabon
Employees Worked With
