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Serra Trussville Kia

Birmingham, AL

4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

September 27, 2021

Working with Kevin was easy, quick, & enjoyable. Will definitely recommend him & Serra-Kia Trussville to friends & family. More

by Savannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin & Christopher
September 27, 2021

The service manager was very nice and helpful. The mechanics were quick and accurate. All together a great experience. More

by barrycaltmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Margetts
September 24, 2021

Kia Trussville helped me find the right car and gave me a great deal. Jacob is the right guy to go to for a fun and easy car buying experience. More

by Dhovey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 24, 2021

Always friendly and helpful. Will continue to use them. Bought a 2021 Sportage and love it. More

by Lousmc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
September 20, 2021

I worked with Ashley on getting my new Carnival. He made the process quick, easy and stress free. He did an outstanding job and I would work with him on another purchase in a heartbeat. More

by zmckin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Adcock
September 20, 2021

Timely and informative. Great environment to wait in. Highly recommend their service dept. Great expierence. More

by grauntrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Lackey
September 16, 2021

First dealership Iv been to where I didn’t feel pressured to do anything, that’s greatly appreciated Ashley is the best sales person there. More

by JEREMY.SMITH0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Adcock
September 15, 2021

Great experience in buying my first car! Rhashad was extremely patient while I was trying to make my decision. More

by rayshard.t123
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhashad Collins
September 11, 2021

The service was awesome I have never had dealings with a more professional organization of top notch sales people thanks Ashley It was a pleasure More

by asharpe
Recommend Dealer
Yes
Employees Worked With
Ashley
September 08, 2021

Serra Kia service team saves the day once again! My car's battery died just a few days before my scheduled service appointment - They were able to take the car in unscheduled over a holiday weekend, and get More

by ibornstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Furgason
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