Serra Trussville Kia

Serra Trussville Kia went out of their way to make sure we were comfortable while shopping for our new car. They were very professional and had an answer for all of our questions. They made sure I was happ we were comfortable while shopping for our new car. They were very professional and had an answer for all of our questions. They made sure I was happy with everything and even followed up to make sure we were still good a few days later. More

I had the worse experience with kia. Your customer service is the worse people that I have every seen. I will not never want to do business with kia. service is the worse people that I have every seen. I will not never want to do business with kia. More

Great customer service! Greg was patient and helpful in answering all of my numerous questions. He took his time to explain the options available in the vehicle we were interested in. I will definitely re answering all of my numerous questions. He took his time to explain the options available in the vehicle we were interested in. I will definitely recommend him to family and friends! More

came in for my 100k service, as always Frankie had the car ready when promised. gave me all the information I needed, kept me up to speed on where my car was in the process. As always ready when promised car ready when promised. gave me all the information I needed, kept me up to speed on where my car was in the process. As always ready when promised and done right the first time. Dealership was clean More

Excellent customer service very friendly and nice very clean very professional customer satisfaction answered all our questions very positive attitudes I am very happy with them clean very professional customer satisfaction answered all our questions very positive attitudes I am very happy with them More

Great customer service. The service rep was courteous and attentive to my car problem, kept me updated on the process during my visit to the service department. attentive to my car problem, kept me updated on the process during my visit to the service department. More

I am very satisfied with the service rendered at Serra Kia Trussville, Alabama. The service department service managers are really nice. They finished my vehicle as promised. Very satisfied with the servi Kia Trussville, Alabama. The service department service managers are really nice. They finished my vehicle as promised. Very satisfied with the service department. More

I was provided excellent service. Franken was bery friendly and helpful. Completed service quickly. Was able to work in my computer in the waiting area which was nice. friendly and helpful. Completed service quickly. Was able to work in my computer in the waiting area which was nice. More

Service at this location is always excellent. From the moment I pull in, during the initial assessment and when I am told my vehicle is ready. moment I pull in, during the initial assessment and when I am told my vehicle is ready. More

Service and personnel were awesome. Will be returning as a regular customer Attentive and courteous personnel. Very helpful with suggestions on how to take care of car in the future. Set me for coupon as a regular customer Attentive and courteous personnel. Very helpful with suggestions on how to take care of car in the future. Set me for coupons in the future as well More