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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

May 13, 2020

Great service. I’m not sure why it needs to be 25 words. That seems like it’s a poor idea, Frankie was great. Tho More

by jkku91415
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 12, 2020

Professional, on time, kept me informed. Knowledgeable, sincere,offered more information than I asked, waiting room clean, car was cleaner than when I came in, windshield was very clean, More

by hammettmj
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 12, 2020

Service rep is awesome as always!! Professional and clean atmosphere and quick honest service. Used car sales could be a little better though but service dept is A-1 More

by teayonajones
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 12, 2020

The service was awesome. My car got finished quicker then what was expected. Paid less then what I expected staff was very friendly. I will greatly be back More

by roshundamcgill
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 11, 2020

Let me first say Janeshia was very welcoming with a smile and has great customer service! I highly recommend her, she’s the best! Thanks again for helping me purchase my first vehicle. More

by Keundra B.
Recommend Dealer
Yes
Employees Worked With
Lee Feiden, Janeshia Griggs, Ross Dzabraev
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May 11, 2020

Everyone is always so kind is why I keep coming back. Service area always clean, love the coffee, fast service. Had my soul 6 yrs and couldn't set clock. Service taught me how. Thanks for all yall do to More

by missdixie235
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 11, 2020

Great and friendly service. I appreciate the nice waiting area where I can continue to work while I wait. Frankie is very nice and helpful. More

by tony.l.grubbs
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 11, 2020

Isaiah did an excellent job with finding a car that was suitable for me. He reassured and me comfortable with my decision while providing quality service. Bill did a great job servicing my car and was also More

by coach Javen Smith
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Wood
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May 11, 2020

They were great. They did what I needed and my car was ready when they said it would be. I will continue to have my car serviced by KIA of Trussville. More

by kusan08
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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May 08, 2020

Isaiah Grayson was /is very nice and professional. I was not sure that I was going to get a real car from a real dealership he really worked with me and I'm satisfies. More

by MsSandra
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Dzabraev
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