Serra Trussville Kia

They were very patient with me. The customer’s service is next to excellent and I’ll definitely recommend others about it. The customer’s service is next to excellent and I’ll definitely recommend others about it. More

We brought this in for the seat issue/recall. Kia checked it and had to order the part. They didn't clip the seat cover on the side back correctly so now it is just off on the back side of the se Kia checked it and had to order the part. They didn't clip the seat cover on the side back correctly so now it is just off on the back side of the seat. This should have been corrected before my wife got in the vehicle. Please make sure it is done next time after the part is installed. More

Employees are helpful. We have enjoyed our Kia and would purchase from this dealer again. We have enjoyed our Kia and would purchase from this dealer again. More

Service was good, but your pricing is not consistant across all the Serra dealerships. The Gardendale dealership's oil change is much less expenesive and comes with a car wash. across all the Serra dealerships. The Gardendale dealership's oil change is much less expenesive and comes with a car wash. More

Good none problems was lucky day . By advice me from email good service . Freindly . Shaking hands By advice me from email good service . Freindly . Shaking hands More

It was smooth and simple. Everyone was very professional and helpful. I highly recommend this dealership. Everyone was very professional and helpful. I highly recommend this dealership. More

This dealership was very honest and respectful they helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! More

My Salesman, Malik was the most patient salesman I have ever met. I drove 2 hours away and it was well worth it. Adul also came and met me personally and made sure I was at a comfortable monthly price. I w ever met. I drove 2 hours away and it was well worth it. Adul also came and met me personally and made sure I was at a comfortable monthly price. I will be driving 2 hours again for my next Kia! This location has the best customer service by far. More

Extremely helpful and professional. Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to mak Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to make a sale! Will be using them in the future and recommending to everyone we know! More