Serra Trussville Kia

Excellent customer service skills! Very patient and treated me like family during my crisis. Highly recommend. Iyanna sis an Angel walking on earth and deserves a raise! Very patient and treated me like family during my crisis. Highly recommend. Iyanna sis an Angel walking on earth and deserves a raise! More

Had a Great experience and. found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attenti found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attentive and interested in my thoughts and interests. Will buy here again... More

Like every other dealership. Just there to take your money. They have yet to do anything as promised. It took a week to get a vauge response from nimms with my concerns of safe Just there to take your money. They have yet to do anything as promised. It took a week to get a vauge response from nimms with my concerns of safety issues with the vehicle so they could be addressed. Sold a car with no intake boot for the air box, greased the batttery terminal semi tightened it terminals literally slid right off the battery was suppossed to have new tires on it and balanced tire balance was way way out as well as alignment. Full mainetenance was suppossed to be done but air filter super nasty, spark plugs have never been out head light harness chopped up bulbs are glued in there the car is literally an electronic fire hazard waiting to melt to the ground so much for there certified multi point inspections. Loved the vehucle and price More

Best customer service around town and not to mention very attentive to customer needs and the service mgr was great in explaining what all the technician did to the car attentive to customer needs and the service mgr was great in explaining what all the technician did to the car More

The dealership itself is nice. Mr Collin’s answered all my questions and gave a full detail of off the buttons in the car. I was upset by the lack of communication after the fact w Mr Collin’s answered all my questions and gave a full detail of off the buttons in the car. I was upset by the lack of communication after the fact when I had an issue that needed to be resolved. More

Greg Nims and team was great. I couldn’t have ask for more. They went over and beyond to make sure I received the car I wanted, and was very willing to work with me. A special sho I couldn’t have ask for more. They went over and beyond to make sure I received the car I wanted, and was very willing to work with me. A special shout out to Greg Nims for going the extra mile. Thks!! More

Jacob was very attentive and went above and beyond to get me what I wanted. It was all done in a short period of time as well. I would definitely recommend him to everyone who wants a car me what I wanted. It was all done in a short period of time as well. I would definitely recommend him to everyone who wants a car More

I was very happy and satisfied with my visit and the assistance I received when I was car shopping. assistance I received when I was car shopping. More