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Serra Volkswagen
Birmingham, AL
1,372 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,372 reviews
July 17, 2025
Good service. Appreciate the quick service time and friendly staff. Thank you thank you thank you Appreciate the quick service time and friendly staff. Thank you thank you thank you More
by burrowalicia
Verified CustomerEmployees Worked With
July 14, 2025
Had a great experience buying a truck there. Salesman was patient and not overbearing and a pleasure to do business with. Thank you Salesman was patient and not overbearing and a pleasure to do business with. Thank you More
by greenhealth73
July 12, 2025
Was quickest oil change I’ve ever had. Was there about 45 minutes Way to go!! Was there about 45 minutes Way to go!! More
by MWLENTZ52
Employees Worked With
July 10, 2025
The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service. fantastic. Very professional and the place was busy. Great customer service. More
by newwoman1966
July 09, 2025
My oil light came back on in they fix it right away did not take long at all not take long at all More
by andreal
July 07, 2025
10 / 10 recommend for any of your Volkswagen needs! Joe and Karen took great care of me and explained everything to my understanding Joe and Karen took great care of me and explained everything to my understanding More
by gonzalezlizbeth2015
Employees Worked With
July 02, 2025
I have never had a bad experience at Serra Nissan's service department. They are always respectful, knowledgeable and I never feel like I'm being taken advantage of. service department. They are always respectful, knowledgeable and I never feel like I'm being taken advantage of. More
by smjohnson210
Employees Worked With
June 30, 2025
The service department opened on time. I had a 7AM appointment and they were finished about 9AM I had a 7AM appointment and they were finished about 9AM More
by DWSPINGRAM
Employees Worked With
