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Serra Volkswagen

Birmingham, AL

4.4
1,360 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,360 reviews

March 20, 2020

The staff are very friendly and professional. An I just love the atmosphere there. I will definitely be back for my next service, and my next vehicle. More

by lamosley79
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston
March 19, 2020

These guys worked really hard to get us where we wanted to be on payments and were very receptive to our needs. This is my second new car purchased here and will probably buy another here. More

by usmcvd
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

When I first got there I had a hard time figuring out what I wanted but Jeremy was a huge help. They are very nice and was patient. I was being picky and he wasn’t rushing me at all. He gave me all the i More

by NikitaN
Recommend Dealer
Yes
Employees Worked With
Jeremey Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Hester
March 16, 2020

I have always been happy with yall work on my car.Yall have taken very good care of my car when i have brought it in for it to be serviced.Everyone here is very friendly and kind to me they make sure that More

by conc2012
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Stephanie Ayala, Angie Hester
March 15, 2020

The young lady that has first contact with the customer is knowledgeable and informative, the technicians are very well prepared for the task they encounter , proud to be a VW driver,keep the level of prof More

by Hallrichard242
Recommend Dealer
Yes
Employees Worked With
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Anthony Alston, Taylor Haggins, Timothy Bowman, Xavier Johnson, Jeremiah Perryman
March 11, 2020

The service was great! I worked with Tommie Gosha and he was professional and helped me every step of the way! The only thing was the wait! More

by boujeebrat84
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommie Gosha
March 10, 2020

Car broke down within the first week and had trouble getting in context with anyone about it. I never received a call back and had to wait 4 days til I heard anything from anyone. More

by hiebert205
Recommend Dealer
No
Employees Worked With
March 09, 2020

Great service great staff great people. Get you in and out without any problem. Friendly and courtesy staff. Recommend any one to purchase a vehicle. More

by ABLAIR1771
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ayala, Angie Hester
March 09, 2020

Was a great experience. They made it super easy to get deal done without the extremely long wait. The selection was nice and had no issues. More

by chadm4
Recommend Dealer
Yes
Employees Worked With
Angel Borja
2.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Gladys , Stephanie Ayala, Angie Hester
March 09, 2020

Tommie Gosha, my salesman was great!! He listened to what I was looking for, and got me in something with a reasonable price range!! I will most definitely use him again!! More

by shontia27
Recommend Dealer
Yes
Employees Worked With
Tommie Gosha, Kyle Towner
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