Serra Volkswagen

Unfriendly and unprofessional They didn’t do a very good job I my opinion. Whole different crew from when I went a year ago. The girl at the desk was nice but the macanics wasn’t f They didn’t do a very good job I my opinion. Whole different crew from when I went a year ago. The girl at the desk was nice but the macanics wasn’t friendly or welcoming. I made my appointment online and put down what trouble my car was having. I told them that my windshield wipers wasn’t shooting out water and that I told the same thing last year when I came but all they did was put fluid in the dispenser they didn’t check for a problem. I was halfway down the road when I checked my windshield wiper dispenser and nothing came out. So I turned around and went back and told them that it wasn’t working. The guy I told was sarcastic and acted like he didn’t care one way or the other. I was there from 9:30 til 1:30 at least ...they fixed the problem and said it was the motor...I don’t think I Will ever go back More

Wonderful service team I always drive the extra distance to use Serra vw. They are always kind and do a great job. Only issue was they put dirty hands on the cloth ceiling i I always drive the extra distance to use Serra vw. They are always kind and do a great job. Only issue was they put dirty hands on the cloth ceiling in my car and I'm not sure how to get it clean. More

Great service and would recommend to anyone who is looking for a new car or looking to have their car service. Everyone always has a great attitude and would recommend to anyone who is looking for a new car or looking to have their car service. Everyone always has a great attitude More

Could have have had better service. I drop my car off at 8 Saturday morning. I didn’t get a call till 12 when my car was ready. My car has never been in the service department that long. I drop my car off at 8 Saturday morning. I didn’t get a call till 12 when my car was ready. My car has never been in the service department that long. Not to mention that my service light was still on when I got back..... More

Excellent I had a great experience with the sales team they were awesome in everything they did that day love the Nissan team to work with I had a great experience with the sales team they were awesome in everything they did that day love the Nissan team to work with More

Great service I really appreciated the customer service that was given. I had two great salespeople who was awesome, they were very patient, on working with me to I really appreciated the customer service that was given. I had two great salespeople who was awesome, they were very patient, on working with me to get a very nice car. Really nice people !!! Thanks so much. More

Outstanding Service Great customer service. Jasmine Brown has an amazing attitude and was very very helping. The management came to my needs and I left with an awesome ca Great customer service. Jasmine Brown has an amazing attitude and was very very helping. The management came to my needs and I left with an awesome car! I would recommend Serra Nissan to everyone if I could. More

The best people ever working their I will tell everyone i know to come to serra Nissan and they will get a great deal here and very friendly people and helpful also I will tell everyone i know to come to serra Nissan and they will get a great deal here and very friendly people and helpful also More

Completed recall timely Our recall was completed timely. It was very easy to schedule an appointment through the app. The service staff was friendly. We will use them again. Our recall was completed timely. It was very easy to schedule an appointment through the app. The service staff was friendly. We will use them again. More

Service The service Department was great and easy to work with. The only complaint would be the availability of parts and that has nothing to do with the ser The service Department was great and easy to work with. The only complaint would be the availability of parts and that has nothing to do with the service you could not ask for a better group of people to work with, from Cory to Josh it was great. More