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Serra Volkswagen
Birmingham, AL
1,340 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,340 reviews
February 23, 2022
The oil change was quick and efficient, courteous and friendly staff. I am a repeat customer and will continue to let them take care of my car friendly staff. I am a repeat customer and will continue to let them take care of my car More
by djblackmon1234
Verified CustomerEmployees Worked With
February 17, 2022
I had a great experience, the staff was very friendly, and they got me out very quickly. and they got me out very quickly. More
by phyllis.royal
Employees Worked With
February 17, 2022
Long, long waiting to finish a simple oil change. Trying to sell add-on service. Trying to sell add-on service. More
by hartwig
Employees Worked With
February 16, 2022
Cody McGee was an amazing salesman! He is so courteous, and he took care of everything for me! I was in a hurry but really wanted to buy this car, and he made it happen! Everyone I e He is so courteous, and he took care of everything for me! I was in a hurry but really wanted to buy this car, and he made it happen! Everyone I encountered at Serra was amazing and I would recommend going there to anyone! More
by apshelton21
February 16, 2022
Excellent communications and provided me with details on what was being done and was needed. what was being done and was needed. More
by mandyjcox
Employees Worked With
February 14, 2022
I have a wonderful experience at the Serra Nissan Dealership. The techs were clean and the service advisors were friendly, knowledgeable, and courteous. Dealership. The techs were clean and the service advisors were friendly, knowledgeable, and courteous. More
by JDRAKE4
Employees Worked With
February 13, 2022
Angel Borja went much above and beyond!! I am usually very picky and always find something to complain about, but this experience was amazing. If all car salesmen were like this, it would definitely chan very picky and always find something to complain about, but this experience was amazing. If all car salesmen were like this, it would definitely change the stigma. More
by slavatax
February 12, 2022
I've been working with Ricardo and Curtis and they have been so helpful! Looking forward to picking up my new car! been so helpful! Looking forward to picking up my new car! More
by Bluecat
Employees Worked With
February 10, 2022
Fantastic and quick service. Serra turned a really crappy experience around and got my service done significantly faster than I’d expected. experience around and got my service done significantly faster than I’d expected. More
by RMPRESTON1
Employees Worked With
February 10, 2022
They are quick and efficient. It's always a relief driving away from Nissan's Service Center, confident that my car is good to go! driving away from Nissan's Service Center, confident that my car is good to go! More
by dgregson
Employees Worked With
