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Serra Volkswagen

Birmingham, AL

4.4
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,337 reviews

February 05, 2022

The people at Serra is so polite and friendly. They make you feel welcome and want to come back. I know when I am ready for another car but his the place I will come back. More

by amperk2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Work was done with great detail and in a timely manner. Amanda is one of the most attentive sales representatives I have worked with and is the reason I continue to do business there. The serviceman who di More

by gfinleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

they are very efficent knowing and does their job very knowledgeable will continue to go to them More

by lyngray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Amanda was great and made sure we were taken care of. The car runs great after the unexpected service. Glad we chose Serra! More

by gcsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

My sales rep was really nice and all of the staff were helpful. I would definitely recommend someone to buy from Serra VW. More

by Iyonna Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gingras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Mcgee
January 26, 2022

Great Management and good customer service. Matt is always honest about repairs, he doesn’t try to get over on you and he believe in making sure his customers are satisfied. More

by Sharron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine and Matt
January 25, 2022

Everyone was friendly and very helpful they checked my car out thoroughly, great experience thanks More

by Erika Tapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

The sales person should have been a little more knowledgeable on the vehicle. He told me that it had several features that it does not. I’m also in sales and you should always know the product your More

by wjordan2082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 24, 2022

It was a pleasure purchasing from Serra Nissan. Mr. Pridemore was very thorough with answering all of my questions about my new vehicle. I drove away feeling happy, and safe to drive my family around. More

by Hneid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pridemore - 5 stars
January 23, 2022

I have been taking my Volkswagen for service for many years to Serra and I have no complaints. The service has been consistantly great from the beginning, any errors are corrected quickly. very satisfied More

by eheflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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