
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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The people at Serra is so polite and friendly. They make you feel welcome and want to come back. I know when I am ready for another car but his the place I will come back. you feel welcome and want to come back. I know when I am ready for another car but his the place I will come back. More
Work was done with great detail and in a timely manner. Amanda is one of the most attentive sales representatives I have worked with and is the reason I continue to do business there. The serviceman who di Amanda is one of the most attentive sales representatives I have worked with and is the reason I continue to do business there. The serviceman who did my alignment also is to be noted because upon completion, he decided it was not exactly right and took it back to fix it on his own before presenting my vehicle to me. I do not know his name but that spoke volumes to me. They also beat the best price on new tires by over $100. Overall a fantastic service/tire purchase experience across the board. More
they are very efficent knowing and does their job very knowledgeable will continue to go to them knowledgeable will continue to go to them More
Amanda was great and made sure we were taken care of. The car runs great after the unexpected service. Glad we chose Serra! car runs great after the unexpected service. Glad we chose Serra! More
My sales rep was really nice and all of the staff were helpful. I would definitely recommend someone to buy from Serra VW. helpful. I would definitely recommend someone to buy from Serra VW. More
Great Management and good customer service. Matt is always honest about repairs, he doesn’t try to get over on you and he believe in making sure his customers are satisfied. always honest about repairs, he doesn’t try to get over on you and he believe in making sure his customers are satisfied. More
Everyone was friendly and very helpful they checked my car out thoroughly, great experience thanks car out thoroughly, great experience thanks More
The sales person should have been a little more knowledgeable on the vehicle. He told me that it had several features that it does not. I’m also in sales and you should always know the product your knowledgeable on the vehicle. He told me that it had several features that it does not. I’m also in sales and you should always know the product your selling. Was a little disappointed in that. More
It was a pleasure purchasing from Serra Nissan. Mr. Pridemore was very thorough with answering all of my questions about my new vehicle. I drove away feeling happy, and safe to drive my family around. Pridemore was very thorough with answering all of my questions about my new vehicle. I drove away feeling happy, and safe to drive my family around. Thank you Chris Pridemore for your friendly and knowledgeable help! More
I have been taking my Volkswagen for service for many years to Serra and I have no complaints. The service has been consistantly great from the beginning, any errors are corrected quickly. very satisfied years to Serra and I have no complaints. The service has been consistantly great from the beginning, any errors are corrected quickly. very satisfied, thanks! More