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Serra Volkswagen
Birmingham, AL
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,337 reviews
October 29, 2021
Very good customer relation very detail keep me inform of any problem with my vehicle any problem with my vehicle More
by david.spencer
Verified CustomerEmployees Worked With
October 28, 2021
Highly recommend! Bethany, Cameron and Mortimer thank you for the best service and warmest welcome I have ever experienced. You guys are AWESOME!!! for the best service and warmest welcome I have ever experienced. You guys are AWESOME!!! More
by lisa.haskell
October 27, 2021
I love working with this dealership because i feel confident in what I’m seeing and buying confident in what I’m seeing and buying More
by irmamac71
October 26, 2021
Everyone was such a help to my family and I. Asked if I needed water or anything. needed water or anything. More
by jimmy1966brimer
October 20, 2021
Everyone was super nice and I will definitely be using this service center again! Thanks! this service center again! Thanks! More
by counderwood
October 20, 2021
Well please with the job josh we love him he check behind him self making sure the job is done right I give him 100 him self making sure the job is done right I give him 100 More
by Booker
Employees Worked With
October 19, 2021
Always do a good job and got me in the same day. Very friendly as well friendly as well More
by RIMBEY_88
Employees Worked With
October 14, 2021
After getting the appointment everything and everyone was exceptionally friendly and thorough. I really appreciated the updates during the repair process. exceptionally friendly and thorough. I really appreciated the updates during the repair process. More
by sminard
October 13, 2021
Very nice people work there! I called with a question about a service and they were able to answer it and get my service done quick. about a service and they were able to answer it and get my service done quick. More
by COLE.CORCORAN
Employees Worked With
October 11, 2021
I like to bring my vehicle here for services they are nice and good they offer water and refreshments nice and good they offer water and refreshments More
by taradiaz24
