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Serra Volkswagen

Birmingham, AL

4.4
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,336 reviews

June 19, 2020

Their service department is friendly and attentive and did a great job taking care of my car I will definitely be back for more service More

by Jkldrum
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

VW Service I've been a customer for the past 20 plus years. The Serra Group runs like a well-tuned automobile. the prices have changed for the better in the se More

by brianbrianford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
June 17, 2020

Great Service Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide. More

by mstammydc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Absolutely Awesome! I searched online for the automobile I wanted to buy, and found it at Serra Volkswagen. I must say that this was my best car shopping experience ever More

by rbraswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edin Begovic
June 11, 2020

Excellent service, always friendly and the staff is always helpful and goes beyond to satisfy the customer needs. Also service is always fast and hardly any wait times More

by ANDREWBURKETT1992
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Thompson, Angie Hester, Stephanie Ayala, Kyle Towner
June 10, 2020

I love it there my service is always done right and every one always has a excellent attitude I definitely recommend these guys to service your car More

by Customer
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Anthony Alston, Xavier Johnson, Timothy Bowman, Mortimer Virves
June 10, 2020

Good customer service , friendly people. They really were professional. They greeted me with a friendly smile. I would recommend them to all of my family and friends More

by cornelius.hill33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 08, 2020

This is a place I choose to never ever do business with again because of my bad experience with their company. Make sure to ask for paperwork that the car has passed inspections beforehand. Be sure to test More

by Holtbyrd30
Recommend Dealer
No
Employees Worked With
Cody Mcghee, Mortimer Virves
June 08, 2020

Scott was extremely helpful and kind during my visit to Serra. They changed my oil in my Pathfinder. I did not have a long wait time. I appreciated the help and their promptness. More

by MARYHOLIFIELD69
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

patient with all clients and have a safe and good place to keep kids having fun and safe at the same time. and very clean. More

by martinezkim1988
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
3.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Brian Thompson, Angie Hester, Stephanie Ayala, Kyle Towner
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