Serra Volkswagen

Oil Change. sensor issue There service is very professional, everyone wore masks. I felt very safe as I waited, I was in and out, GOOD JOB YOU GUY"S. There service is very professional, everyone wore masks. I felt very safe as I waited, I was in and out, GOOD JOB YOU GUY"S. More

Frustrated I just needed to change engine oil for my Passat. You are supposed to be specific for VW vehicles, but I was told you can't do it. So I went to Walmar I just needed to change engine oil for my Passat. You are supposed to be specific for VW vehicles, but I was told you can't do it. So I went to Walmart, they did so much smooth. Unbelivable. More

Matt was very helpful in helping me getting my car repaired. He was very professional and helpful with getting the part to fix my car. repaired. He was very professional and helpful with getting the part to fix my car. More

Great customer service! Everyone was professional, the waiting area was clean but they we’re out of snacks when I got there but other than that my service representative was absolutely wonderful. waiting area was clean but they we’re out of snacks when I got there but other than that my service representative was absolutely wonderful. More

It only took roughly 40 minutes to do the oil change. The multipoint inspection nothibg else was needed on my car. With this being my first time, my oil change was free with was a very pleasant surpris The multipoint inspection nothibg else was needed on my car. With this being my first time, my oil change was free with was a very pleasant surprise! More

Great service. I was greeted as I drove in and quickly assisted with my need for an oil change. I waited in the customer lounge where I enjoyed popcorn as usual. in I was greeted as I drove in and quickly assisted with my need for an oil change. I waited in the customer lounge where I enjoyed popcorn as usual. in what seemed like only a little while and my car was ready. the price I paid was lower than it had ever been plus I get a free oil change next time. Thanks for the great service and free oil change! More

Had a slight service issue with my oil light coming on. Service technician was able to resolve the problem and helped me to understand exactly what was going on. Great service and excellent communication. Service technician was able to resolve the problem and helped me to understand exactly what was going on. Great service and excellent communication. More

Very helpful on providing all the needs you have and very friendly respectful to their customers waiting times are ok but could be. Better but everything is wonderful friendly respectful to their customers waiting times are ok but could be. Better but everything is wonderful More

great I really dont want to wright anything and you should not make people wright in this section. If they want to they will don"t make it something that I really dont want to wright anything and you should not make people wright in this section. If they want to they will don"t make it something that you have to do. If it comes up like this again I will not say anything. More

Great service! They provided a complimentary car ride to and from the dealership. Also they get the job done right without any hassle. Kori is always so helpful and answers all my questions and from the dealership. Also they get the job done right without any hassle. Kori is always so helpful and answers all my questions More