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Serra Volkswagen

Birmingham, AL

4.4
1,472 Reviews

1490 Center Point Pkwy

Birmingham, AL

35215

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1,472 Reviews of Serra Volkswagen

January 17, 2026

Great customer service Dalton was very attentive and helpful. He explained everything to me and was very professional. Vince was also very helpful and handled all sales issues. Great Job thanks the both More

by culpma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Parrish 4 stars, Vince in Sales, 4 stars
January 14, 2026

Very nice people and fast service with an appointment. The waiting area and restroom could be cleaner or I would give a perfect score. More

by tammyscrews95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller, Joshua Lane
January 11, 2026

The services rendered were exactly what we discussed. It was refreshing to be treated with dignity and respect by not trying to upsell or use fear tactics to gain business. I will definitely be returni More

by kebo_jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
January 09, 2026

This Serra Nissan / Volkswagen dealership is highly responsible and respectful. I enjoy being a customer. Thanks More

by drmarnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the employees are a 10, Scott Fuller, Jeff Roe, Ricardo Ibarra, Curtis Lloyd, Eric White, Payden Sewell, Jeremey Rutledge, Amanda Badgewell, Jeff Coleman, Andrew Gingras
January 08, 2026

I’d rather not make a comment basically it’s the same comment I made earlier nothing has changed More

by jessel.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name right now
January 03, 2026

The best I plan to by another car or suv in the future from them More

by mlindz2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra, Eric White
January 01, 2026

Everytime I visit it's a great family feel. They realize it's a business but it wouldn't be open without customers. More

by cantgiveup1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see anyone
January 01, 2026

Great experience with the service department—friendly staff, clear communication, and my vehicle was well taken care of throughout the process. More

by jlyndseybonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe nance
December 31, 2025

Good quality, fast and friendly! ! It was my first time and I recomend for sure More

by baccarini17
Recommend Dealer
Yes
Employees Worked With
Joe
December 26, 2025

The people are always friendly whenever I go to get my vehicle serviced, and it’s always done in a timely manner. More

by hrico96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller, Angel Borja