Serra Volkswagen - Service Center

The staff was friendly, knowledgeable, and kept me updated every step of the way. They explained everything clearly and never tried to push unnecessary services — just honest recommendations that made updated every step of the way. They explained everything clearly and never tried to push unnecessary services — just honest recommendations that made me feel confident my vehicle was in good hands. More

An excellent dealer, very good service for my first time. I hope the next ones are just like the first. The staff was very good and very friendly. I loved the work. Thanks for the service I hope the next ones are just like the first. The staff was very good and very friendly. I loved the work. Thanks for the service More

Great Customer Service. We are very satisfied with service. Always satisfied . We will recommend your service to our family. We are very satisfied with service. Always satisfied . We will recommend your service to our family. More

Great service. Staff was professional and friendly. Tool time to explain findings and how to correct. Staff was professional and friendly. Tool time to explain findings and how to correct. More

I had a great and wonderful experience with serra they were very nice and detailed about the issue I was having with my car. were very nice and detailed about the issue I was having with my car. More

I was satisfied with my visit, the service was very well and I was attended very quickly. and I was attended very quickly. More

They do not tell you upfront unless you ask that they do not do battery testing with the multi point. Also, on the report it does not indicate what the tread depth is on tires or what level your brakes are not do battery testing with the multi point. Also, on the report it does not indicate what the tread depth is on tires or what level your brakes are at only say "OK". Seems things have gone down in the service department or someone just isn't doing a complete job. More

Very polite and efficient greeted with a smile. Complete staff at dealership polite and professional Complete staff at dealership polite and professional More

Customer service is always good. Car has had a great service check. Fluids are all filled up. Car has had a great service check. Fluids are all filled up. More