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Serra Volkswagen - Service Center

Birmingham, AL

4.4
1,150 Reviews

1,150 Reviews of Serra Volkswagen - Service Center

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September 20, 2025

Thank you for your great service. The service so was fast n awesome. I would recommend. More

by jenkinscorneshia2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Not too bf to say they were not helpful. But the friendliness was not there that day. I also wanted to get the things done that was inspected but because it was greyed out I was not able to More

by paris.powell10197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
September 18, 2025

Always have vehicle serviced at dealership as they are more knowledgeable than others about the car More

by Walter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Very professional and responsive services team. My car issue was resolved in a timely manner. More

by ralsenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

No I was taught if you can't say good day nothing at all thanks. More

by freddieprice394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
September 12, 2025

Service have always been excellent . the team have always been awesome and on point thank you More

by memvharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Very personable customer service folks. Explained everything In an easy way to understand. Actually remembered me from a previous time vehicle was in for work. More

by whoppers1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

The advisor did an outstanding service, I’m grateful that the business is fair and want to reschedule next year to get excellent oil change quality. More

by warrenlilly1986205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

The service was superb. The staff was kind, knowledgeable, and very helpful. I will highly recommend you to my friends. Good service is hard to find but you knocked it out t More

by vwill20930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

The Service was excellent and the staff was kind, knowledgeable, and very helpful. I am extremely impressed. More

by vwill20930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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