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1,100 Reviews of Serra Volkswagen - Service Center
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May 29, 2025
I was in and out very quick and I have no complaints it was a very good experience was a very good experience More
by timothyadamlovell1984
Verified Customer
May 27, 2025
Good fast service , no problem, happy with the results. It’s been a while since I received any discount service specials! It’s been a while since I received any discount service specials! More
by harddog56
Employees Worked With
May 27, 2025
Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More
by christianhill0016
May 26, 2025
i love the service that i received from serra volkswagen and would be coming back again and would be coming back again More
by malaijiajade
May 23, 2025
We have had multiple Nissans that we have taken to Serra. The service department is always helpful, friendly, and I have always been treated with respect. The service department is always helpful, friendly, and I have always been treated with respect. More
by AYANNABELLE
May 23, 2025
Efficient service, friendly staff, and clear communication. Car returned in great condition and on time—overall a smooth, satisfying experience. communication. Car returned in great condition and on time—overall a smooth, satisfying experience. More
by taylor.walterg
May 21, 2025
this visit was great and fast i will be coming back for more of my car service problems more of my car service problems More
by malaijiajade
May 20, 2025
Thank you for the exceptional service! Your services team is courteous, knowledgeable, and truly cares about customer satisfaction. Your services team is courteous, knowledgeable, and truly cares about customer satisfaction. More
by Steve
Employees Worked With
May 14, 2025
Had to come back 3 times to get a sensor replaced and when it was finally fixed the technician slammed my hood so hard that my turn signal lamp came out. After I returned for the 4th trip the service man when it was finally fixed the technician slammed my hood so hard that my turn signal lamp came out. After I returned for the 4th trip the service manager told me my options and one of them was I would need to pay to have my bumper removed so they could fix the lamp. This was your techs fault not mine. They were able to fix it and the technician lied to my husbands face and said that the plug was bent. All untrue. We have had the car a year and never an issue until your techs fault slammed the hood. I did not discover the issue until I left. I called the service advisor and he asked me to come back and I was unable to so I came the next day. More
by gdamama76
Employees Worked With
Service advisor over service at Volkswagen
May 12, 2025
Easy to make an appointment and completed my recall and oil change in a timely manner. oil change in a timely manner. More
by allybuchanan111
Employees Worked With
