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Serra Volkswagen - Service Center

Birmingham, AL

4.5
897 Reviews

897 Reviews of Serra Volkswagen - Service Center

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May 04, 2024

Joe was very efficient and did inform us about our warranty being still valid. Thanks More

by TEK.RANDHAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I clicked Joshua but I know his name was Joe.
May 03, 2024

The service is exceptional and it's always comfortable anytime I have an appointment scheduled More

by deeharris692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

great service work was kept up to date on the progress and estimate was spot on More

by SEYMOUR.DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

They were able to find and fix the issue my car had in a timely manner More

by heathert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I’m just not satisfied with Volkswagen as a whole I have replaced my back brakes twice in less than 3 months that says a lot I’m a single mom of two teenagers I’m struggling to survive and you guys don’t ev More

by Feliciasims
Recommend Dealer
No
Employees Worked With
Jeff Coleman
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great Customer Service, very Helpful, took there time to explain things to me, they was not in rush. More

by tz.almodovar74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I should have been informed that they do not have alignment equipment at this location and my car would be taken to another dealership. I had to reset my tire pressure sensor myself. More

by bettijo556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

I thank you guys so much for all you have done. May you all continue to be blessed More

by amberprowell272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The dealership is a great place to get a car or SUV they work with you good bad or ok credit they will not stop until they find a financial institution to finance your vehicle More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

All of my experiences with Serra Volkswagen have been amazing! The people are are very nice and respectful. I will definitely choose Serra Volkswagen for future purchases. More

by ashleyhall8489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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