Serra Volkswagen - Service Center

Super nice Every time I come here everyone is super nice to me..much better than the one I orginally went to in Sylacauga .. I'm much happier at this one in cent Every time I come here everyone is super nice to me..much better than the one I orginally went to in Sylacauga .. I'm much happier at this one in center point More

Great service They people were very helpful and friendly. They answer all my questions and I would recommend them to all my family and friends. Fast service They people were very helpful and friendly. They answer all my questions and I would recommend them to all my family and friends. Fast service More

"I CAME IN FOR SERVICE AND RECALL" I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed on my car, Kori explained was done. More

Great experience Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very personably and communicated with thoroughly throughout. More

Excellent service Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. More

Great Customer Service I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like thi I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like this location. They owned my trust, they're great! More

Good inspection The inspection took under an hour. I was able to make an appointment online. The service staff was friendly. The only reason for 4 instead of 5 stars The inspection took under an hour. I was able to make an appointment online. The service staff was friendly. The only reason for 4 instead of 5 stars is that they did not adjust the inspection setting on the computer in my car, so it keeps popping up. More

Fast service Went in for my 10K mile service. I had an appointment and was in and out in about 35 min. No complaints at all. Staff very nice Went in for my 10K mile service. I had an appointment and was in and out in about 35 min. No complaints at all. Staff very nice More

STAFF IS FRIENDLY AND MAKE YOU FEEL WELCOME. ARRIVED BEFORE APPOINTMENT TIME. CAR WAS TAKEN RIGHT IN TO BE SERVICED. STAFF COMMUNICATES WELL WITH YOU ON WHAT IS GOING ON WITH YOUR VEHICLE. ARRIVED BEFORE APPOINTMENT TIME. CAR WAS TAKEN RIGHT IN TO BE SERVICED. STAFF COMMUNICATES WELL WITH YOU ON WHAT IS GOING ON WITH YOUR VEHICLE. More

Serviced quickly Had rear brakes and rotors replaced. Received quick efficient service. Not happy that the waiting room is uninviting. Television would not work and Had rear brakes and rotors replaced. Received quick efficient service. Not happy that the waiting room is uninviting. Television would not work and the chairs needs to be replaced. Needs to be updated. More