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Sewell Ford Lincoln

Odessa, TX

4.8
2,221 Reviews

4400 Parks Legado Road

Odessa, TX

79765

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Showing 2,221 reviews

June 10, 2020

I took my car over because of a recall, i did my appointment and they where very flexible. The workers where very kind and professional. I had a very nice experience with them 10/10 More

by Jorgecristovive
Recommend Dealer
Yes
Employees Worked With
Jordan kidd, Danny Gandara
June 10, 2020

Nicole moves mountains for me. Very thankful for her leadership, determination, and friendly attitude. Nicole is THE reason I still use Sewell Lincoln. Thank you again! More

by molinalacy
Recommend Dealer
Yes
Employees Worked With
Nichole
June 08, 2020

I don't think they care about the costumer had my truck being worked on for two weeks and still not fixed I'll have to fix it myself!!!! More

by hunter7582
Recommend Dealer
No
Employees Worked With
There is no service department people on there
Jun 16, 2020 -

Sewell Ford Lincoln responded

Good afternoon, We are sorry to see that your experience was not up to the standard that we have set for ourselves at a 5-star experience. Despite the current economic climate, our service department has managed to stay extremely busy, and sometimes that puts us behind schedule. However, a 1-star experience is never acceptable and we would love the opportunity to make things right for a valued guest. When you have a spare moment, please contact us at marketing@teamsewell.com with more information about your experience such as information regarding your vehicle, your name, and your phone number. Once again, we are very sorry for your poor experience. We look forward to the opportunity to speak with you and make your situation right! Sincerely, Team Sewell

June 08, 2020

Robert got my truck right into the service department the same day. Had the parts in stock and repaired my truck all in a day. Continued to give me updates on status of the truck. Cleaned my truck before More

by kyle.peck
Recommend Dealer
Yes
Employees Worked With
Robert
June 08, 2020

pleased with overall experience. Had car oil changed. I would consider buying a car from this dealership when need arises. Visited you four years ago when searching for a new Taurus. Unfortunately we were More

by hamunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
young man at service department front desk, not sure of his name, sorry.
June 08, 2020

Customer service is the best Carlos and Yvonne are just wonderful. Always on schedule and makes you want to be a Lincoln dealer always and 4ever More

by demetriathompson1513
Recommend Dealer
Yes
Employees Worked With
Carlos,Yvonne
June 07, 2020

My experience with Sewell Ford Lincoln was great. The sales people genuinely care about the buyer and will make sure that you understand where the numbers are coming from. There is no pressure and you wi More

by GTFrommer
Recommend Dealer
Yes
Employees Worked With
Veronica Bravo
June 04, 2020

Great Sales Experience Lane & Tony were awesome making our buying experience easy. Thank you Guys for getting us in and out during my lunch break! We will be purchasing our More

by elaine.zellner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Berry, Joey Cadenhead, Lane Barfield
June 04, 2020

Always professional and on time. Nicole is always friendly. The driver was friendly too. I will always go back to Sewell for service and vehicles More

by jnk031
Recommend Dealer
Yes
Employees Worked With
Nicole
June 04, 2020

On two issues, the people of the dealership did not follow through with the tasks at hand. I I i I I i I i More

by Tommy
Recommend Dealer
No
Employees Worked With
Betzabel Garcia
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