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Sewell Ford Lincoln

Odessa, TX

4.7
2,220 Reviews

4400 Parks Legado Road

Odessa, TX

79765

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Showing 2,220 reviews

February 18, 2022

Robert from England, gave us a very professional buying service, went over and above his job. Got us qualified at a great monthly rate. Looking forward to giving your reference and cards to all our family More

by gonefortea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks
February 16, 2022

Professional, honest hard working people. Robert Herricks is amazing to work with. He works extremely hard to make sure that I was taken care of. I’ve always dreamed of a super duty and that More

by Oilfieldlife4407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks, 10 stars!!!, Mark Marin
February 15, 2022

Really friendly and very helpful, nothin can beat the people there very humble and willing to help 100% when the type of time we are in!!!! More

by eibarra24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks, Cesar
February 14, 2022

They made my shopping for a vehicle simple, they listened to my needs and delivered!! More

by sljohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks
February 05, 2022

Very helpful and well mannered. I would recommend to a friend. Great service there. Made sure everything was right for me More

by Biancacruz2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks
February 05, 2022

Working with Robert was such a great experience. He was on the ball with everything and made buying a car an easy and great experience. More

by Kwalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert herricks
January 21, 2022

Just wanted to say I had a WONDERFUL experience buying my Dodge Journey. My salesman and finance guy was amazing and made me feel so comfortable and at ease with purchasing my vehicle. They were able to get More

by Sheilabledsoe86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Herricks, Tony on 8th st finance dept
November 01, 2021

Very happy with our new ford explore! Manny was amazing I highly recommend Sewell ford Lincoln Service was good and everyone was very nice!! More

by Antuchristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel aguillar
June 28, 2021

Update: our salesman has reached out and offered to make it right. Editing this review publicly because we are very pleased with the effort that was made to make it right! Super disappointing experience More

by reaganfarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stewart
Jun 29, 2021 -

Sewell Ford Lincoln responded

We are so sorry to hear that we fell short of delivering a 5-star experience during your visit. Our team takes full responsibility for these mistakes and we will make it right! Our sales team should be reaching out to you very soon (if they haven't already) via phone and email to offer a second key fob for free. Our team will cover the cost of that 100%. We'd also like to fill up your gas tank when you're here if you'd allow us to do that. We appreciate you bringing this to our attention so that we can make things right. If there's anything else we can do to turn your experience around and make this a great visit, please let us know! Respectfully, Team Sewell marketing@teamsewell.com

Jun 30, 2021 -

reaganfarner responded

I’m going to publicly edit this review to be 4 stars. I am very pleased with how the salesman tried to correct his mistakes and we are very happy overall that he tried to make it right.

Jun 30, 2021 -

Sewell Ford Lincoln responded

We're so happy to hear that Robert was able to make this right for you. Thank you for giving us a chance to fix things!

February 12, 2021

Very good service, very nice people working there, and got me a good deal on my car! Would recommend to others looking for a car of their own! More

by kable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ramirez
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