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Shaheen Chevrolet

Lansing, MI

4.6
282 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 282 reviews

December 20, 2025

Beware , I recently purchased a used suburban and have had the worst buying process ever. They do not care about you as a customer as soon as you drive one foot off the lot . For starters , after talk More

by Lizfrizz1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A will leave names out for now
November 19, 2025

Buyer Beware Service Department charges a 3% Fee for using a Credit Card to pay for your bill. On 2K Repair that added addition $60 Dollars. Would have used a different payment method if I had known. Ju More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 24, 2026 -

Shaheen Chevrolet responded

Bob, we apologize if this was a surprise to you. There are stand up signs at each Service Advisor desk alerting guests to this fee. Thank you for your business.

September 18, 2025

Erick Pardo is the best! I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me More

by Gary A.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick Pardo
Feb 24, 2026 -

Shaheen Chevrolet responded

Gary, thanks for your feedback and shout out to Erick, glad you had such a seamless experience!

September 14, 2025

Overall we had a good experience with Shaheen, all the staff was friendly and knowledgeable More

by rferriby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Shaheen
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Rausch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mendoza
Feb 24, 2026 -

Shaheen Chevrolet responded

rferriby, thank you for the 5 star feedback and your business!

September 04, 2025

Best experience I have ever had buying a car. Richie Schultz was very helpful and informative. I have referred him to a few people I know that are looking to buy a new vehicle Thanks Richie I lo More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faber
Feb 24, 2026 -

Shaheen Chevrolet responded

Cindy, Glad Richie was so helpful (he always is!) and enjoy your new Trail Blazer!

June 23, 2025

A very good experience with the dealership and our salesperson and the the finance guy and even the cleaning crew at Shaheen. More

by kingofdiamonds57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Shaheen Chevrolet responded

kingofdiamonds57, thanks for the 5 star feedback on our team and cleaning crew! Much appreciated!

May 25, 2025

Buying our new 2025 Traverse has been an experience I didn’t expect. No reason why except that I didn’t expect buy a Traverse. Oh my gracious, was I ever surprised. Our salesman, Michael Hernly, led me t More

by Cjwluvssnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hernly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Cjwluvssnow responded

Thanks so much to Shaheen Chevrolet, Michael Hernly, and David in Finance. We have just purchased a beautiful Traverse. Our Salesman Michael was incredible with his knowledge of these new, high tech (for me) vehicles. It was a lot to consider but he has been great support as we learn. We’re pleased with the protection offered. And the financing end couldn’t have gone smoother. It’s hard to believe we could be in a new car so quickly. The Shaheen team had it pristinely prepped and ready to roll in no time. Thank you, Shaheen Chevrolet. Great staff. BTW great team work. I ran in real quick, early and unannounced and another salesman very politely helped me.

Feb 24, 2026 -

Shaheen Chevrolet responded

Cjwluvssnow, thank YOU for such wonderful feedback about Michael Hernly and our team. Glad you are enjoying your new Traverse!

Feb 24, 2026 -

Cjwluvssnow responded

Nearly 8400 miles on it now and still loving it. No problems at all.

May 15, 2025

I worked with Rob Lucas who was amazing! Direct and always willing to help with my new car shopping. He made it super easy ! More

by Jkayb86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Lucas
Feb 24, 2026 -

Shaheen Chevrolet responded

Jkayb86, Thanks for the shout out to salesman Rob Lucas and for the positive feedback!

May 13, 2025

Just bought a 2025 Blazer from Shaheen , this is the 7th new vehicle I've bought from them. I've always had good service from them and the salesperson Reuben Martinez made the sale go smoothly . I would rec More

by sgyray
Recommend Dealer
Yes
Employees Worked With
Reuben Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Adado
Feb 24, 2026 -

Shaheen Chevrolet responded

sgyray, wow buying 7 new vehicles from us is truly a loyal guest. Thank YOU for choosing the Reuben and the Shaheen Team!

May 05, 2025

As we had 2 trucks sold out from under us by two other dealers, it was so refreshing to have one go out of their way to let us know they had got something we were looking for in and we bought the truck a More

by amingersoll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

Shaheen Chevrolet responded

amingersoll, enjoy your new truck and thank YOU for the 5 star review!

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