"End of an Era"
Worried that our '08 Chrysler Aspen (291k miles) didn't have much left to give, we were seeking newer transportation. Found it at Shaheen in the form of a '17 GMC Acadia Denali coming off a lease. One of the best car-buying experiences I've ever had, thanks especially because of our Sales Rep Matt Boutwell and Nichole Krause who assisted with the financing. Was hard to give up on the best vehicle I've purchased to date, but it feels like we're off to a good start!
Employees Worked With
Matt Boutwell, Nichole Krause
"They did a big price increase for oil change originally..."
They did a big price increase for oil change originally $60 now it is $110 without even telling me, they left all their unsanitary stuff in my seat and on my steering wheel, they are too big for customer service and care!! I added this a couple hours later... that they didn't even check my tire pressure and rotate my tires ( even have a picture of my tire pressure but it will not let me post it) look at all the one star ratings.. always the same excuse.
Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and considerate. Thanks to all at Shaheen’s