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Shaheen Chevrolet
Lansing, MI
276 Reviews
Family owned since 1970
Top 100 dealer in the country
Excellent inventory options with all models
Quick Lube & Tire Center
Certified Service
Collision Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 276 reviews
April 20, 2026
I just bought my new 2026 Equinox from Shaheen Chevrolet. My salesman Rob Beckwith went the extra mile finding me the right one in a very timely manner, Since I had a lot on my plate at the time, his work fo My salesman Rob Beckwith went the extra mile finding me the right one in a very timely manner, Since I had a lot on my plate at the time, his work for me was greatly appreciated. This is my third new Equinox I have purchased from Shaheen. More
by Rkt88403
Employees Worked With
Rob Beckwith
February 26, 2026
Took sons truck in for brakes and oil change and they didn’t do the oil change, they claim the test drove the truck but it shakes terribly and they never said a word when they returned the truck didn’t do the oil change, they claim the test drove the truck but it shakes terribly and they never said a word when they returned the truck More
by chart
Employees Worked With
Peyton McCray
February 23, 2026
Very good dealership. They will take care of you and help you find a vehicle with a discount! They will take care of you and help you find a vehicle with a discount! More
by Cnsmith2306
Employees Worked With
February 19, 2026
Best experience I have ever had buying a car. All the staff were friendly and knowledgeable. All the staff were friendly and knowledgeable. More
by mdp8663
Employees Worked With
December 20, 2025
Beware , I recently purchased a used suburban and have had the worst buying process ever. They do not care about you as a customer as soon as you drive one foot off the lot . For starters , after talk had the worst buying process ever. They do not care about you as a customer as soon as you drive one foot off the lot . For starters , after talking to the salesman , you go into office to get everything finalized where I was duped into getting every warranty they offer “ worry free package “ ( did not go over any of actual information instead just got talked up , until had to leave office ). Was under the impression that all It would be $1000, per 6 years of the time financed . Did not get any paperwork sent home with me the night after signing so could not review . Little did I know the $1000 would be my car payment, and had no idea what I was signed up for ( 10k worth of warranties when all I really wanted was the powertrain ) . Then when I came back the next day to pick up my vehicle , I noticed about a half mile down the road there was a chip in the windshield . As soon as I got home ( within 30 mins after stepping off lot ) I took a picture and then proceeded to make an appointment for a few weeks later when I could come back in not thinking this would be a problem ( also noted some chipped paint and the brakes were squealing ). Came to my appointment , brakes were checked and I was told the new standard of brake pads don’t have copper in them , creating more squealing . I was then told my salesman would be able to take care of the other issues and should have been handled before bringing the car home and needed to make an appointment with him . So proceeded to try to get in contact with my salesman . After two unanswered calls /voicemails was able to get in contact with them by third time. I was then told I was basically a liar and there’s no way they can confirm that a rock didn’t hit my car on the way home and that too much time had gone by ( at this point hadn’t even made a car payment of vehicle , and have a time stamped photo on my phone of the windshield ). At this point it has not snowed yet and was a clear sunny day when brought home . Honestly it’s a real simple problem that could have been fixed and sent me on my way .Now I worry about if something actually major happens with all these “worry free warranties “ I got signed up for that it’s going to be a worse headache . More
by Lizfrizz1984
Employees Worked With
N/A will leave names out for now
November 19, 2025
Buyer Beware Service Department charges a 3% Fee for using a Credit Card to pay for your bill. On 2K Repair that added addition $60 Dollars. Would have used a different payment method if I had known. Ju using a Credit Card to pay for your bill. On 2K Repair that added addition $60 Dollars. Would have used a different payment method if I had known. Junk Fee No other Retailers Charge this. Put it in the cost of goods or get rid of it. xxxxxxxxx Fees. More
by Bob
Employees Worked With
Service Department
September 18, 2025
Erick Pardo is the best! I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me into the vehicle for a test drive, facilitated answers to all concerns and had the vehicle detailed the next morning. A real pleasure to meet and work with Erick—he assisted me all the way through concluding the purchase and even with getting MyChevrolet app synchronized with this vehicle! More
by Gary A.
Employees Worked With
Erick Pardo
September 14, 2025
Overall we had a good experience with Shaheen, all the staff was friendly and knowledgeable staff was friendly and knowledgeable More
by rferriby
September 04, 2025
Best experience I have ever had buying a car. Richie Schultz was very helpful and informative. I have referred him to a few people I know that are looking to buy a new vehicle Thanks Richie I lo Richie Schultz was very helpful and informative. I have referred him to a few people I know that are looking to buy a new vehicle Thanks Richie I love my new Trail Blazer More
by Cindy
June 23, 2025
A very good experience with the dealership and our salesperson and the the finance guy and even the cleaning crew at Shaheen. salesperson and the the finance guy and even the cleaning crew at Shaheen. More
by kingofdiamonds57
Employees Worked With
