Shaker's Family Ford

A comfortable and rewarding experience We found shaker ford. Especially salesman Bill Reed helps us my wife and I get the car we needed They were gracious I plan to be customer of this de We found shaker ford. Especially salesman Bill Reed helps us my wife and I get the car we needed They were gracious I plan to be customer of this dealership for lifetime Thom &Marie Bennett More

Best Salesman Ever First time to this dealership and first time working with Dom. He is by far the BEST salesman I have ever had the pleasure of working with. I highly First time to this dealership and first time working with Dom. He is by far the BEST salesman I have ever had the pleasure of working with. I highly recommend anyone looking for a new or used car to work with him. Great guy and great service! More

Service like family We are a family from Austria and our son studies at Post University. So we decided to get him a car. We were really fortunate to visit Shaker where w We are a family from Austria and our son studies at Post University. So we decided to get him a car. We were really fortunate to visit Shaker where we met Philip Rice who not only welcomed us with open arms but right away found us a very suitable Ford Fusion in excellent condition most suitable for our son Peter. He also helped us thoroughly in finding the right insurance and also assisted us to obtain all the necessary documentation to get the Connecticut ID Card at the DMV. All went really perfect and we are most satisfied with all the excellent service Philip extended to us. We came as customers but truly left as friends ! Dr. Christian Roessel More

Rodrigo galliard Your salesman rodrigo gaillardo was very hard working guy never walk he ran around to get it done fast he helped clean the car that's a hard worker Your salesman rodrigo gaillardo was very hard working guy never walk he ran around to get it done fast he helped clean the car that's a hard worker I was impressed I wish more people in the us got it done like him ! Thank you for my jeep liberty it is great More

Outstanding Customer Service Sal Catalano was great. He listened to our needs and accommodated my family. Based on our needs and our budget he found us a great match. Manny Pinho Sal Catalano was great. He listened to our needs and accommodated my family. Based on our needs and our budget he found us a great match. Manny Pinho assisted us with our financing and worked efficiently to get us done quickly since we had our 3 month old son with us as well. I leased a Ford Focus with Shaker Family for the last three years and this time we decided to purchase a Ford Escape for our growing family. All of the staff there is friendly and was constantly asking if they could get us anything to make our experience more enjoyable. I would recommend Shaker Family to anyone in the market looking to buy or lease a vehicle. More

great service my wife and I just purchased a new Ford Focus. from Rodrigo Gallerdo of Shaker Ford in Watertown,ct. He treated us like family. He was an officer an my wife and I just purchased a new Ford Focus. from Rodrigo Gallerdo of Shaker Ford in Watertown,ct. He treated us like family. He was an officer and a gentlemen. He was able to get us the car we wanted with in our budget.. More

easy, fast, and excellnt service the dealership was a great expericance, everyone was very helpful, fast and helped me allot. they worked with me fully to get the best deal fit for me the dealership was a great expericance, everyone was very helpful, fast and helped me allot. they worked with me fully to get the best deal fit for me, it was very easy and felt comfortable working with them! everyone was very nice felt very relaxed! id recommend them to anyone! great service! More

Friendly and fair I worked with salesman Bill Reed to purchase a used 2014 Explorer. He was very patient and helpful as I tried out many diverse options available and I worked with salesman Bill Reed to purchase a used 2014 Explorer. He was very patient and helpful as I tried out many diverse options available and was understanding of my time constraints as a customer. When we made our final decision the whole finance team was well organized and respected my specific opinions. This was our second shaker Ford and will not be our last. More

I love my new 2016 Ford Edge I recently purchased a 2016 Ford Edge from Cathy Reed and was amazed by how easy and fun she made my experience. Cathy was very professional and expla I recently purchased a 2016 Ford Edge from Cathy Reed and was amazed by how easy and fun she made my experience. Cathy was very professional and explained every aspect of the process. I didn't even have to ask any questions because she went into detail with everything from A to Z. Cathy handled switching my trade vehicle to my new Edge with my insurance agent. I also finalized my purchase with Cindy Bugbee who again was exceptional in the way she explained my finances and what best fit my budget. Cindy handled everything with the DMV which was so helpful. The Shakers are so blessed to have two wonderful employees who care about their customers. I will definitely share my experience with all my family and friends for their next vehicle purchase. More

Challenging task done well Thanks to Blair Mapp and Shaker’s support team, we’ve put over 1,500 pleasant miles (1,300 of them towing our 5th wheel travel trailer) on a truck new Thanks to Blair Mapp and Shaker’s support team, we’ve put over 1,500 pleasant miles (1,300 of them towing our 5th wheel travel trailer) on a truck new to us. Blair listened to our story (we’re from North Carolina, “just passing through” Connecticut), quizzed us on our needs, drew on his expertise, surveyed the available inventory, arranged good financing … all within a couple hours. Then, when our trailer’s unique characteristics unexpectedly disqualified the candidate truck, Blair soon identified our current truck, not as flashy but very suitable and at a significantly lower price. He patiently accommodated our crazy schedule, with grace & humor. All this in a sales room (which we generally don’t like) with pleasant folk, competent staff (especially Cindy Bugbee who cheerfully & competently navigated us through the mountains of paperwork). The bottom line is that the entire experience was consistent with the unanimous responses we got to the question “where’s a good Ford dealer”. Our only regret is that Blair & Shakers isn’t closer to our home! Gene & Mary Lou More