Shaker's Family Ford

Professional & Courteous First time working with Bill Reed @ Family Ford. He was a consummate professional, treating us very well. He took the time to understand our needs a First time working with Bill Reed @ Family Ford. He was a consummate professional, treating us very well. He took the time to understand our needs and didn't rush or pressure us. Thoughtful and thorough. We would recommend to family and friends without hesitation. More

Great experience I went to this location to buy a car in December of 2015. It was when we met Jim Reed and Manny Pinho. Jim was excellent at caring, helped us pick a g I went to this location to buy a car in December of 2015. It was when we met Jim Reed and Manny Pinho. Jim was excellent at caring, helped us pick a great car and Manny helped us with the financing (with a great interest by the way). Three weeks ago I came back to buy another car. Jim treated us as if it was the first time, always very helpful. We bought another car with great interest (thanks to Manny). Very happy with my purchase. Many thanks Jim Reed and Manny Pinho. I highly recommend this place! More

Great overall experience again! The entire experience of selecting my new vehicle to driving out of the dealership was seamless. Starting with Ed Shaker and completing the process w The entire experience of selecting my new vehicle to driving out of the dealership was seamless. Starting with Ed Shaker and completing the process with Sal was an absolute pleasure. A very competent and professional environment. This is the reason I go back to Shakers. Great Job! More

Fast and Professional My 8 month old 2016 F-150 was totalled in an accident. I called Cathy Reed and in a couple days she located a 2017 that was basically the same truck. My 8 month old 2016 F-150 was totalled in an accident. I called Cathy Reed and in a couple days she located a 2017 that was basically the same truck. A couple days later, I walked in the dealership and within 20 minutes I was driving away with a brand new truck. It was hassle free. They made a lousy situation turn out to be a blessing. More

Mike Talarico's first sale It was my pleasure to be the first customer of Mike Talarico. His knowledge of the inventory made is easy to choose the right car for me. He was pro It was my pleasure to be the first customer of Mike Talarico. His knowledge of the inventory made is easy to choose the right car for me. He was professional and made the whole process very easy. I will definitely purchase my next vehicle from the Shaker Automotive group and Mike Talarico. More

Great experience, great people! Blair was fantastic! He was respectful, honest and empathetic. It was not the ideal situation for why we had to get a new vehicle, but Blair took the Blair was fantastic! He was respectful, honest and empathetic. It was not the ideal situation for why we had to get a new vehicle, but Blair took the stress out of it. He listened to what kind of vehicle I was looking for, found some great options that perfectly matched what I wanted. He answered our questions truthfully, not your typical "promise the sun, moon and stars" salesman who then can't deliver on the promises. For that alone, we will remain loyal customers. Thank you Blair, Ed and the whole Shaker team for a truly special car buying experience. You have created new fans who will be customers for life! More

Outstanding Caring Service - Attention to Detail a Hallmark From the moment I found the car on the web through my drive off today I cannot say enough about the people I met - they were kind, caring seeking to p From the moment I found the car on the web through my drive off today I cannot say enough about the people I met - they were kind, caring seeking to please. They were not overbearing, felt like you were talking with a friend. I found Cathy and Scott to be knowledgeable about the product. Their willingness to be available if help was needed. I would give each a five star rating. I will suggest this dealership to my friends. More

mustang purchase great overall experience especially with our salesman Phil Rice. car was what we were looking for. would purchase another car from shaker ford in the great overall experience especially with our salesman Phil Rice. car was what we were looking for. would purchase another car from shaker ford in the future More

Superior Customer Service This is the second MKC I have leased from Shaker's. My lease was handled by Bill Reed and he did a super job all around. He worked hard to find me the This is the second MKC I have leased from Shaker's. My lease was handled by Bill Reed and he did a super job all around. He worked hard to find me the Lincoln I wanted, which I am happily driving now. Manny was also a pleasure to work with and he made the paperwork process a breeze. A special thank you to Janet and Ed Shaker. I can always count on Shaker's and their staff to provide me with superior customer care and service. Many thanks! More

A relaxing stress free experience Just purchased a 2017 f-150. This was by far the most pleasurable car buying experience I've ever had. Salesman Jim Reed never pressured us one bit. Just purchased a 2017 f-150. This was by far the most pleasurable car buying experience I've ever had. Salesman Jim Reed never pressured us one bit. All the paperwork was handled smoothly by Manny and we were in and out in a jiff. I enjoyed working with these gentlemen so much I recommended my parents purchase or lease there next ford from Shakers as well. Could not be happier with my purchase from Shakers Family Ford. More