
Shaker's Family Ford
Watertown, CT

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1,763 Reviews of Shaker's Family Ford
Buying experience We had no ides what we wanted when we walked into Family Ford and met Philip Rice. Within an hour he narrowed down our needs and had us paired with s We had no ides what we wanted when we walked into Family Ford and met Philip Rice. Within an hour he narrowed down our needs and had us paired with several viable options in no time. He helped us through the negotiating and we now have an excellent usen vehicle that we are very happy with. More
Frank Overlock Car Lease Experience at Shaker Ford My wife and I worked with Cathy Reed who was incredible to work with. She consulted with us and didnt sell to us!! Kathy was very thorough in explain My wife and I worked with Cathy Reed who was incredible to work with. She consulted with us and didnt sell to us!! Kathy was very thorough in explaining options and handled all questions professionally. It was a pleasure doing business with her AND the Shaker Ford Business. More
Great service from great people The entire experience was great. From my sales representative Jim Reed, who knew everything there is to know about every car on the lot, to the finan The entire experience was great. From my sales representative Jim Reed, who knew everything there is to know about every car on the lot, to the financing from Cindy Bugbee, to the friendliness of Ed & Steve Shaker, it was a top notch experience. I would definitely consider working with this team again. More
Jim Reed was patient and really listened. Sent me a video be Of the vehicles that interested me before I even got there. I was very impressed. Two thumbs up!!! Great experience and that's coming from someone who Of the vehicles that interested me before I even got there. I was very impressed. Two thumbs up!!! Great experience and that's coming from someone who knows about customer service because I have my own business. More
Makes truck buying easy Smooth and easy transaction, quick and accurate responses to questions, the way it should be. I'll be back in a few years for my next Super Duty. Smooth and easy transaction, quick and accurate responses to questions, the way it should be. I'll be back in a few years for my next Super Duty. More
Knowledgable and Friendly Staff! I have been dealing with Shaker's Ford for over 15 years. This was the best experience I have had yet! It was time to term my Escape lease but I was I have been dealing with Shaker's Ford for over 15 years. This was the best experience I have had yet! It was time to term my Escape lease but I wasn't sure what I wanted next. Cindy and Dom insisted I drive all 3 models I was interested in (Explorer, F150 and MKX). I am glad they did because I now know the Lincoln was the right choice for me. More
Shakers continues to impress We just purchased a new 2017 Explorer from Dom, our 3rd purchase from Shakers. Dom was fantastic and very helpful. He worked hard to get us a great We just purchased a new 2017 Explorer from Dom, our 3rd purchase from Shakers. Dom was fantastic and very helpful. He worked hard to get us a great deal and was very understanding throughout the whole process. We worked with Cindy to finalize the deal, she too was awesome and fun to work with. We couldn't be more impressed with the dealership and their staff, excellent price, great service. It pays to buy local. We love the car too! Thanks again for a job well done. More
Very positive buying experience I was helped by Cathy Reed over the course of several weeks while deciding on the best car for me. She was extremely helpful in listening to my questi I was helped by Cathy Reed over the course of several weeks while deciding on the best car for me. She was extremely helpful in listening to my questions and suggesting the best options that Ford had to offer. Once I decided on purchasing a used car, she suggested several options and I test drove a car that was in my price range, once for a short drive and then for an extended trip. Each time Cathy was helpful and informative. I decided to purchase that Ford Fusion and am enjoying it more and more as I drive it daily. More
Pleasant Jim Reed was very good in explaining everything to us. Very helpful and very personable. He was very helpful in answering all our questions. We love Jim Reed was very good in explaining everything to us. Very helpful and very personable. He was very helpful in answering all our questions. We love our new car. More
Thrilled It am so pleased with my recent experience at family Ford! Dom, Jim, and Manny were great to work with! The level of professionalism was wonderful. S It am so pleased with my recent experience at family Ford! Dom, Jim, and Manny were great to work with! The level of professionalism was wonderful. So happy to be a part of the Ford family. More