
Shaker's Family Ford
Watertown, CT

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1,763 Reviews of Shaker's Family Ford
Best sales people ever Jim Reed and Cindy Bugbee were great to work with. I was able to purchase my new 2017 Explorer in under an hour. They really do treat you like family. Jim Reed and Cindy Bugbee were great to work with. I was able to purchase my new 2017 Explorer in under an hour. They really do treat you like family. More
2017 MKZ Lease This was my first experience with a lease and I couldn't have been happier with the sales team, especially Bill Reed who helped me from start to finis This was my first experience with a lease and I couldn't have been happier with the sales team, especially Bill Reed who helped me from start to finish. I went there with a friend to purchase her new car and wound up deciding to lease through Shaker Family Ford Lincoln myself because of the experience we had with Bill and Cindy Bugbee. They both made the transaction as smooth as they possibly could and went out of their way to accomodate me. I will most definitely continue going to this dealership and having Bill as my salesman. I was most impressed with how Bill had programmed my new Lincoln MKZ anticipating what I would want as standard settings. He was right on the money, and he knew the car inside and out, he spent quite a bit of time with me, showing me all the car offered and didn't leave until he was satisfied that I knew everything I could about the car. Awesome experience!! More
They make you feel like family My 2004 Ford F350 died suddenly, so i was in need of a new (or new to me) truck. I looked on Autotrader.com for a truck that fit my needs and budget, My 2004 Ford F350 died suddenly, so i was in need of a new (or new to me) truck. I looked on Autotrader.com for a truck that fit my needs and budget, finding one over 2 hours from my home in Central Mass. I'm very happy with the vehicle i purchased and service i received. Bill made me feel right at home instantly and answered any questions i had. Cindy was immensely helpful in the finance and extras department. She wasn't pushy at all, which seems to be the way all business managers are these days. Best yet, they even honored an unexpected price reduction. We signed the paperwork on Thursday night and on Friday morning the used car manager lowered the price $1000. They honored the new price without hesitation. I would recommend Bill and Cindy to anyone and they are now my go to dealership, even though they are 2 hours away. More
New Lincoln MKX Lease This is my 3rd Lincoln MKX lease and my experience working with the sales team has been excellent every time. Cathy Reed has always been extremely he This is my 3rd Lincoln MKX lease and my experience working with the sales team has been excellent every time. Cathy Reed has always been extremely helpful and addressed any questions I had. Even the negotiations on price have been pleasant. My dealings with Shaker's Service department has also been excellent. Great dealership. More
Choosing a new vehicle is not an easy task for me I have to say that doing business with Shaker Family Ford Lincoln was a pleasant and easy experience. Everyone I came in contact with was more than f I have to say that doing business with Shaker Family Ford Lincoln was a pleasant and easy experience. Everyone I came in contact with was more than friendly and helpful. My Porfessional Sales Consultant, Catherine Reed, was the best. She knows her stuff! You can be sure I will spread the word about how happy I am to do business with the Shaker Family and I will recommend Catherine Reed with high praise. I love my 2017 Ford Escape Titanium. The price was right and the vehicle filt my needs. More
Very happy with overall service! My 2016 Ford Edge lease was my first experience with Shaker Family Ford. My salesperson, Sal Catalano, was very personable, professional and helpful My 2016 Ford Edge lease was my first experience with Shaker Family Ford. My salesperson, Sal Catalano, was very personable, professional and helpful throughout. He took the time to explain the most important features of the vehicle with me and I always feel important to him, and to Shaker Family Ford. I'm a very pleased new Shaker customer! More
Wonderful Experience Blair did a great job showing and selling me a new Ford Edge. It was a pleasure working with him. My overall experience was great! Blair did a great job showing and selling me a new Ford Edge. It was a pleasure working with him. My overall experience was great! More
Ford escape Jim Reed was very helpful with helping me trade in my car and lease a new Ford Escape. By doing so I was able to save $250 / month. He brought in a ca Jim Reed was very helpful with helping me trade in my car and lease a new Ford Escape. By doing so I was able to save $250 / month. He brought in a car that met my needs very quickly. There was no hire pressure sales involved which I appreciated. More
New car experience I recently purchased a 2017incoln MKZ from Jim Reed.He made my purchase stress free and pleasant.Would recomnendJim Reed to anyone interested in purch I recently purchased a 2017incoln MKZ from Jim Reed.He made my purchase stress free and pleasant.Would recomnendJim Reed to anyone interested in purchasing a new Lincoln. More
TWO THUMBS UP!! I had a great experience Rodriso Gallardo was great!He kept everything rite in my budget was very professional and knew just what i was looking for.Ci I had a great experience Rodriso Gallardo was great!He kept everything rite in my budget was very professional and knew just what i was looking for.Cindy Bugbee was great as well! They both went above and beyond,I am very pleased. More