Shaker's Family Ford

very warm and welcoming sales experience Catherine Reed was very nice and honest. She helped me sign up for a new lease for a Ford Escape 2017 with Titanium package and I am very happy with Catherine Reed was very nice and honest. She helped me sign up for a new lease for a Ford Escape 2017 with Titanium package and I am very happy with the car. She made me feel very comfortable and explained all the terms of the lease thoroughly. I would highly recommend her for sales at Shakers Family Ford & Lincoln in Watertown, CT. More

Buying new car Pleasant atmosphere, , no pressure feeling , very knowledgeable, helpful, had a feeling of sales associate willing to go over and above need to be hel Pleasant atmosphere, , no pressure feeling , very knowledgeable, helpful, had a feeling of sales associate willing to go over and above need to be helpful in making this a pleasant, easy experience More

buying a new car This is the sixth car I have purchased from the dealership and I worked with Jim Reed every time. Once again, I received outstanding customer service. This is the sixth car I have purchased from the dealership and I worked with Jim Reed every time. Once again, I received outstanding customer service. More

Very pleasant and easy transaction Dom Lacapra was great. Attentive and personable, yet courteous and professional. We got exactly what we wanted. I feel that the transaction from sta Dom Lacapra was great. Attentive and personable, yet courteous and professional. We got exactly what we wanted. I feel that the transaction from start to finish was quick and smooth. I would highly recommend Shakers to any and all of my family and friends. This was easily the most pleasant car buying experience I have ever had thus far. Highly recommend Shakers family Ford. More

went above and beyond expectation Ed Shaker and Bill Reed treated me like I a was their only customer from beginning to delivery I will recommend to my friends and family for sure. Ed Shaker and Bill Reed treated me like I a was their only customer from beginning to delivery I will recommend to my friends and family for sure. More

Very smooth and very professional They both were very easy to work with, very happy with shaker ford. They were able to give me the best deal around very very satisfied. They both were very easy to work with, very happy with shaker ford. They were able to give me the best deal around very very satisfied. More

Excellent Billy and Cindy were a pleasure to work with. There are truly professionals. I love my new truck. Thanks for a great truck buying experience. Billy and Cindy were a pleasure to work with. There are truly professionals. I love my new truck. Thanks for a great truck buying experience. More

Courteous, Professional - A Pleasure to Deal With Found my dream car here at Shaker using the TrueCar App on my cell phone. After a quick phone call to be sure car was still in stock I was meeting Sa Found my dream car here at Shaker using the TrueCar App on my cell phone. After a quick phone call to be sure car was still in stock I was meeting Sal in person with in the hour. Sal was very courteous, professional, and eager to help. A deal was struck after that 1 visit. Between Sal on the sales floor, and Cindy's help in financing and finalizing the deal I think I have found my go to dealership for all of my future car needs. Great job by everyone! More

great experience they took time to help with a different type of sale then they normally do. Kathy reed was a great help and easy to deal with they took time to help with a different type of sale then they normally do. Kathy reed was a great help and easy to deal with More

Bill Reed was wonderful We were looking for a used car for our daughter. Bill was very responsive, even going out and checking particular things on the car for us when we fi We were looking for a used car for our daughter. Bill was very responsive, even going out and checking particular things on the car for us when we first called. He returned calls promptly and was very helpful and kind. It was a very pleasant experieince and we found the perfect car! More