Shaker's Family Ford

Great experience We purchased a 2015 MKC from the dealership's on-line inventory. From the moment, James Cianciolo picked up the phone our experience was friendly and We purchased a 2015 MKC from the dealership's on-line inventory. From the moment, James Cianciolo picked up the phone our experience was friendly and efficient. James was knowledgeable and very helpful especially when giving us the introduction to our new car. Cindy Bugbee was also very efficient and easy to work with. Would definitely buy from them again. More

Excellent Customer Care We went into Shaker Family Ford to purchase a Navigator. James Cianciolo guided us through the process and gave us a great price. We were in and out i We went into Shaker Family Ford to purchase a Navigator. James Cianciolo guided us through the process and gave us a great price. We were in and out in no time. Purchasing a car from James was hassle-free. More

My Experience at Shakers!!!!! I was treated with respect from the second I walked through the door. My salesman Bill was courteous and helpful through all aspects of my sales exper I was treated with respect from the second I walked through the door. My salesman Bill was courteous and helpful through all aspects of my sales experience . He walked me through like a seasoned pro and helped make my experience a simple and memorable one!!!!! Thank You Bill!!!! Thank you Manny!!!!!! More

Great people + great process = great car buying experience I have bought 5 cars in 6 years from Shaker Family Ford. For four of those five, I solicited competitive bids from several other dealers. Shaker has m I have bought 5 cars in 6 years from Shaker Family Ford. For four of those five, I solicited competitive bids from several other dealers. Shaker has met or beaten the best offer every time. Equally important, they deliver on the professionalism and transparency they promise. Go to Shaker and ask for Cathy Reed. You will be glad you did. More

contact with salesperson James Cianciolo I was interested in getting information for 4he Ford Escape and asked James Cianciolo to assist me. He was knowledgeable, professional and easy to sp I was interested in getting information for 4he Ford Escape and asked James Cianciolo to assist me. He was knowledgeable, professional and easy to speak with. I will definitely recommend anyone I know to speak with him if interested in purchasing an automobile. He is a definite asset to the dealership. More

Very satisfied with Shaker Family Ford We recently purchased a 2011 Ford Edge and we are very satisfied with our experience. Dom LaCapra was extremely helpful and knowledgeable about the o We recently purchased a 2011 Ford Edge and we are very satisfied with our experience. Dom LaCapra was extremely helpful and knowledgeable about the options available and was helpful while we were making our decision. Wonderful environment, helpful staff - Dom was a pleasure to work with. More

Another Satisfied Customer I stopped into the dealership to just to get some numbers. I was helped immediately by Jonathan Irizarry who was able to answer all of my questions as I stopped into the dealership to just to get some numbers. I was helped immediately by Jonathan Irizarry who was able to answer all of my questions as well as show me a couple of the Ford Fusions. I really appreciated that Jonathan understood my concerns and worked with me to find the right vehicle that fit my budget. More

Jonathan Irizarry is the Mustang guy Jonathan Irizarry was a pleasure to work with - he was very knowledgeable about the product line. We told him we were there to buy and he had us in a Jonathan Irizarry was a pleasure to work with - he was very knowledgeable about the product line. We told him we were there to buy and he had us in and out in no time. More

Bill Reed, patient and accommodation. Excellent place to look for a motor vehicle. They do not attempt to push you into buying a car. I dealt with a Bill Reed who was very patient and ac Excellent place to look for a motor vehicle. They do not attempt to push you into buying a car. I dealt with a Bill Reed who was very patient and accommodating He answered all my questions and was more interested in my being satisfied than just pushing me into purchasing a car. When I telephoned Mr. Reed with any questions he was back to me in a flash with the answers. He is very pleasant and easy to talk with. Makes buying a car from him a pleasure.. More

Great Experience Bought my Navigator from James C - he was really easy to work with, knowledgeable, so prepared, ahead of every issue. Manny made financing a breeze! Bought my Navigator from James C - he was really easy to work with, knowledgeable, so prepared, ahead of every issue. Manny made financing a breeze! More