
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
Great--Jim Reed was patient and accommodating to us Jim Reed was accommodating, patient, transparent and knowledgeable in helping us choose the right car for us. We finally decided on a CMax energi whi Jim Reed was accommodating, patient, transparent and knowledgeable in helping us choose the right car for us. We finally decided on a CMax energi which we are pleased with. It is very solid and performs well and we love the plug in/hybrid feature. The atmosphere in the dealership on the several occasions that we were there was very friendly and welcoming. More
Great experience Bought a used car from Shakers-Dom. From the night we stopped by, late, the day we picked up and in the days after nothing but positive customer servi Bought a used car from Shakers-Dom. From the night we stopped by, late, the day we picked up and in the days after nothing but positive customer service and communication. More
Used Car Purchase The dealership made the purchase process smooth and simple to purchase my vehicle. From sales to financing was a breeze. The sales rep (Dom) knew th The dealership made the purchase process smooth and simple to purchase my vehicle. From sales to financing was a breeze. The sales rep (Dom) knew the inventory and all about the vehicles. More
The Great Escape My wife and I went to look at the Ford lineup of cars, and we left having bought a brand new Escape SE. The whole process from kicking the tires to ta My wife and I went to look at the Ford lineup of cars, and we left having bought a brand new Escape SE. The whole process from kicking the tires to taking a test drive to signing the contract was effortless as we were guided from one step to the next with a high degree of professionalism led by the expert and courteous Sal Catalano, who knew exactly what he was doing and did it with confidence and efficiency. We were impressed. Thanks also to Dom and Cindy, who both maintained Sal's high standards. Kudos to all concerned! More
Great Experience! I am now leasing a 2015 Ford Explorer. Dom was great to work with. He was knowledgeable and his response time was great. Purchasing a car can be an in I am now leasing a 2015 Ford Explorer. Dom was great to work with. He was knowledgeable and his response time was great. Purchasing a car can be an intimidating experience and I never got that feeling with Dom. I would recommend Shakers to anyone looking for a car! More
Friendly and Courteous Jim Reed, our sales associate at Shaker's was awesome! He located our dream car and and procured it from another dealership faster than I thought poss Jim Reed, our sales associate at Shaker's was awesome! He located our dream car and and procured it from another dealership faster than I thought possible. He was fantastic about all the purchasing details. More
Famiy Ford is an excellent dealership Blair Mapp was excellent to deal with. He worked hard to find the exact Focus with all of my requested optons. The car was deliverd in less than one w Blair Mapp was excellent to deal with. He worked hard to find the exact Focus with all of my requested optons. The car was deliverd in less than one week and he kept me informed from the time it was deliverd to when we could recieve delivery. Blair made the whole transaction seamless. He was very professional & personable. It was a pleasure to work with. More
Wonderful Experience I had the pleasure of purchasing a '15 Ford Fusion at Shaker’s Family Ford at the end of June. My sales consultant Kay was very knowledgeable and ans I had the pleasure of purchasing a '15 Ford Fusion at Shaker’s Family Ford at the end of June. My sales consultant Kay was very knowledgeable and answered every question I had no matter how small. He was very personable and made the experience very easy. The showroom, waiting area and overall dealership was spotless and had an extremely comfortable feel. I will absolutely refer my friends and family to Kay and to Shaker’s Family Ford. More
Staff friendly and courteous. I was very happy with my experience. I enjoyed working with Dom La Capra to choose the perfect vehicle to suit my needs.I never met Dom and I have had I was very happy with my experience. I enjoyed working with Dom La Capra to choose the perfect vehicle to suit my needs.I never met Dom and I have had no association with any one at this dealership or any other. More
Very Happy Blair Mapp was very efficient and answered all of my questions and they both went out of their way to help me. They were very professional and accommo Blair Mapp was very efficient and answered all of my questions and they both went out of their way to help me. They were very professional and accommodating. I would recommend Blair Mapp to other people who are looking for a car. More