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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
133 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 133 reviews

May 15, 2024

They did a excellent job Santiago Valle excellent person treated me nice every time I go More

by Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Valles
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May 17, 2024 -

Shamaley Buick GMC responded

We're delighted to learn about your positive experience and the excellent assistance provided by Santiago! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 13, 2024

Everything and everyone was outstanding! Marissa Tavo and Ruby are exceptional employees! Kudos to them and their excellent knowledge and kindness More

by De2anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa R, Marissa O, Octavio R, Ruby S
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May 17, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear about your outstanding experience with Marissa and Ruby! We're glad they provided excellent knowledge and kindness during your visit. Thank you for choosing us!

Helpful
May 11, 2024

Great service and follow up from Guillermo. Comfortable waiting area. Would definitely recommend. Will be back. More

by Jcms72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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May 15, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear that Guillermo provided you with great service and follow-up! We're glad you found the waiting area comfortable and that you would recommend us. We look forward to welcoming you back in the future!

Helpful
May 08, 2024

Shout Out to Shamaley Buick GMC for the exceptional service on my GMC 2500HD! From the moment I walked in, the staff was attentive and knowledgeable, making the whole experience smooth and stress-free. More

by cesarnolasco77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Salinas
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May 09, 2024 -

Shamaley Buick GMC responded

That's fantastic to hear! We're thrilled that you had such an exceptional experience at Shamaley Buick GMC with your GMC 2500HD. Providing attentive and knowledgeable service is what we aim for, and we're glad we could make your experience smooth and stress-free. Thank you for the shout-out and recommendation!

Helpful
May 05, 2024

Ernie was very helpful and got my truck ready sooner that discussed. I recommend them! More

by Josiah_joel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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May 08, 2024 -

Shamaley Buick GMC responded

We're delighted to learn about your positive experience and the helpful assistance provided by Ernie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 03, 2024

Hugo was great he was able to get me a shuttle during my visit. In addition the shuttle was able to return for me. I live on the far east side of town and I did not have a ride and had to wait for my car. I More

by lenagris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, shuttle driver
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May 05, 2024 -

Shamaley Buick GMC responded

That's great to hear about your positive experience with Hugo and the shuttle service! We're glad that Hugo was able to arrange the shuttle for you, making your visit more convenient and allowing you to run errands while your car was being serviced. We're here to help and ensure your satisfaction!

Helpful
April 27, 2024

Since I got there , Mr. Leo Meza Marriaga was ready to help. He make sure I got what I wanted. I definitely recommend it to my family and friends More

by Aleks_02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Meza Marriaga
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May 01, 2024 -

Shamaley Buick GMC responded

Thank you so much for recommending us to your family and friends! We're thrilled to hear that Mr. Leo was ready to assist you and ensured that you got exactly what you wanted. We're here to help and make sure everyone has a great experience with us!

Helpful
April 26, 2024

Everyone at the dealership was very friendly and accommodating. Very good experience! I recommend Shamaley/Buick to anyone. More

by lizperez0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Ortiz and Marisa (service manager)
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Apr 30, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 26, 2024

Excellent service in the service department. Everyone is very friendly and accommodating. I would definitely would recommend this dealership. More

by lizperez0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Ortiz and Marisa (service manager)
Report | Print
Apr 30, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

I really appreciated all the explanation of the services needed for my vehicle and its proper function. All employees I interacted with treated me with excellent customer service, professionalism and were More

by jgardea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Apr 27, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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