Back

Shamaley Buick GMC

El Paso, TX

4.5
127 Reviews

955 Crockett Street

El Paso, TX

79922

Directions

Filter Reviews by Keyword

By Type

Showing 127 reviews

April 14, 2024

Friendly staff and very helpful with my requirements. . very fast at the check in time More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Apr 16, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Very professional and very knowledgeable understanding and caring for my needs listed well Thank You Hugo More

by jmsolis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Apr 10, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Excellent customer service. Marisa has a friendly and professional attitude. The technicians do outstanding work. The shuttle service is top-of- the-line. All in all , everyone More

by Ms. Webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rodriguez
Apr 10, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear about your excellent experience at Shamaley Buick GMC! Marisa's friendly and professional attitude, along with the outstanding work of the technicians and top-notch shuttle service, truly make us stand out. We're thrilled that you consider us the best at what we do. Thank you for choosing Shamaley Buick GMC!

April 04, 2024

Excellent salesman in Juan he got our numbers where they needed to be and convinced us to stop by and boy did we make the right decision. And Ozzy was a great finance guy super friendly. We will be back to More

by rjaramillo979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Ozzy
Apr 09, 2024 -

Shamaley Buick GMC responded

It's great to hear about your excellent experience with Juan and Ozzy at Shamaley Buick GMC! We're thrilled that Juan was able to get your numbers where they needed to be and that Ozzy provided great and friendly finance assistance. Enjoy your new vehicle!

March 30, 2024

Santiago kept me updated throughout the service process. Service was performed in a reasonable amount of time , and delivered in great condition. This dealership performs all of my maintenance. More

by rudyrod2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Apr 04, 2024 -

Shamaley Buick GMC responded

It's great to hear about your positive experience with Santiago! We're glad that he kept you updated throughout the service process and that the maintenance was performed to your satisfaction. Thank you for choosing us for all of your maintenance needs. We're here to ensure your continued satisfaction with our services.

March 28, 2024

Happy with the service I received. Guillermo was the gentleman that help me, I quickly learn that he is very professional in the position that he is in. Again happy with the service I More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 03, 2024 -

Shamaley Buick GMC responded

That's wonderful to hear! We're glad that Guillermo provided you with professional service and that you're happy with the overall experience. Thank you for choosing us for your service needs!

March 15, 2024

Good Service freindly staff fair prices and good coupons sent out for service. Will Recommend More

by Amken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie in service dept,
Mar 19, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Mario, one of the salesmen was very helpful. The whole experience was very positive. Great job. More

by mfrias4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 15, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Mario provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

Aaron was awesome. Not pushy or watching my wife like a hawk just ready to pounce. Been other dealerships, or we can’t even get out of the vehicle and their sales peopl More

by JL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 13, 2024 -

Shamaley Buick GMC responded

Thank you for taking the time to share your positive experience with Aaron at Shamaley Buick GMC! We're glad to hear that he provided you with excellent service during your visit. It's great to know that Aaron was not pushy and made the process comfortable for you. We appreciate your feedback on the efficient and timely service. We're here to help, and we look forward to serving you in the future! Safe travels!

March 08, 2024

Personal assistance was wonderful. patient and willing to explain everything. Very courteous and polite. Awesome service More

by sofiherdeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Mar 10, 2024 -

Shamaley Buick GMC responded

We're thrilled to hear that you received wonderful personal assistance and that our team was patient, willing to explain everything, courteous, and polite. Thank you for your kind words. We appreciate your positive comments on our service!

2
...