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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
137 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 137 reviews

March 02, 2024

They help me a lot to get the price that I looking for and the type of car that I was searching More

by jjng443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 07, 2024 -

Shamaley Buick GMC responded

We're glad to hear that our team was able to assist you in getting the price and type of car you were looking for. Customer satisfaction is important to us, and we appreciate your feedback. We're here to assist you, and we hope you enjoy your new car! Safe travels!

Helpful
February 27, 2024

Always provide’s good service ! Been a customer for approximately 10 years now. Good experience! More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GUILLERMO VEYTIA
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Mar 02, 2024 -

Shamaley Buick GMC responded

Thank you for being a loyal customer for approximately 10 years! We're delighted to hear that you've consistently received good service. We appreciate your continued trust and business!

Helpful
February 22, 2024

Ernie was professional, informative and responsive. I really appreciated the text and phone call updates. The service information break down and estimate was accessible via online and easy to understan More

by Lbamba.pbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Feb 25, 2024 -

Shamaley Buick GMC responded

We're delighted to hear about your positive experience with Ernie at Shamaley Buick GMC. It's great that he was professional, informative, and responsive, and that you appreciated the text and phone call updates. We're glad the service information breakdown and estimate were accessible and easy to understand. We appreciate your positive comments and thank you for choosing us! Safe travels!

Helpful
February 21, 2024

Amazing customer service! Daniel in sales and Ernesto on service were professional and courteous through out my visitation. More

by fernie2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mata and Ernesto
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Feb 24, 2024 -

Shamaley Buick GMC responded

Thank you for sharing your positive experience! We're glad to hear that Daniel in sales and Ernesto in service provided amazing customer service, and they were professional and courteous throughout your visit. We appreciate your business!

Helpful
February 21, 2024

Buen servicio y amabilidad muy contento con el trabajo que le realizaron a mi troca muy recomendable More

by Mleandro732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Feb 24, 2024 -

Shamaley Buick GMC responded

Nos alegra saber que está muy contento con el servicio y la amabilidad recibida. Agradecemos su recomendación. ¡Estamos aquí para brindarle un excelente servicio!

Helpful
February 14, 2024

Guillermo is very very nice, good, helpful and very attentive. He is excellent service person at shamalley dealer service department. I am very satisfied with the service I received today. More

by lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Feb 16, 2024 -

Shamaley Buick GMC responded

Thank you for sharing your positive experience with Guillermo! We're thrilled to hear that he is very nice, good, helpful, and very attentive, providing excellent service at the Shamalley dealer service department. It's wonderful to know that you are very satisfied with the service you received today. We appreciate your feedback, and we look forward to serving you again in the future!

Helpful
February 09, 2024

Amazing service, amazing staff, the thing I didn’t like the most was how long everything took, I was there from about 9 in the morning till about 3 in the afternoon. But otherwise it was great service. More

by Dingo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Valle
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Apr 12, 2024 -

Shamaley Buick GMC responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. David Logston General Manager dlogston@Group1Auto.com

Helpful
February 06, 2024

Excellent work, employees are extremely wonderful. Always updated on the status of my car. Thank you More

by Shayivn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico
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Feb 09, 2024 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 05, 2024

Good customer service , very informative about what your vehicle needs extra attention and seems they care More

by Panchin172000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Feb 09, 2024 -

Shamaley Buick GMC responded

Thank you for sharing your experience! We're pleased to hear that you received good customer service and that the staff was informative about your vehicle's needs. It's great to know that we showed care and attention to detail. We appreciate your business!

Helpful
February 04, 2024

Me trataron muy bien el vendedor me explico todo perfecto y compre lo que buscaba More

by robingalache07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar oliveira
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Feb 06, 2024 -

Shamaley Buick GMC responded

¡Es fantástico escuchar eso! Nos alegra que haya tenido una experiencia positiva, que lo hayan tratado bien y que haya encontrado lo que buscaba. ¡Felicitaciones por su nuevo vehículo!

Feb 07, 2024 -

robingalache07 responded

Oscar was very Profesional and Frienfly .

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