Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
951 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 953 reviews
May 16, 2025
Professional sales person and attention costumers and good service ,excelen financial for the all persons whoth need one vehicle good service ,excelen financial for the all persons whoth need one vehicle More
by Victor_reymx
May 16, 2025
Arturo was very attentive and professional, making my visit better than expected— will definitely recommend him to anyone looking for a knowledgeable service advisor online. visit better than expected— will definitely recommend him to anyone looking for a knowledgeable service advisor online. More
by Richiemendoza24
Employees Worked With
Arturo Montes
May 12, 2025
Jake was professional and upfront. He listened to everything I wanted to know about my truck and tire options and presented cost with options. I’ve been going there for years and servi He listened to everything I wanted to know about my truck and tire options and presented cost with options. I’ve been going there for years and service department is top notch. More
by Jjlab
Employees Worked With
Jake Chavez
May 10, 2025
My truck was serviced in a timely manner. I was offered a ride to where ever I needed to go. They would drop me off and pick me up however I decided to stay at wait. They had a soda fountain, I was offered a ride to where ever I needed to go. They would drop me off and pick me up however I decided to stay at wait. They had a soda fountain, coffee, and water to offer customers that were waiting. More
by April12
May 09, 2025
Great and friendly staff great prices and very knowledgeable staff always willing to help great knowledgeable staff always willing to help great More
by esquivelvirgil67
May 08, 2025
Very friendly staff they were super helpful and very knowledgeable my service advisor alexis holguín was a very helpful gentleman and he made this whole process for me very easy to understand and helped knowledgeable my service advisor alexis holguín was a very helpful gentleman and he made this whole process for me very easy to understand and helped me get to work and from work to pick up my vehicle he was very caring i will be recommending him to anyone that needs any service advice! More
by acostaandrew2000
Employees Worked With
Alexis holguín, Roxane Morales, Daniel contreras
May 06, 2025
Great service, great price with coupon, and great timing with an appointment. Oh, and the free coffee in the waiting room was good too! Thanks! with an appointment. Oh, and the free coffee in the waiting room was good too! Thanks! More
by GT/CS
Employees Worked With
Service advisor Joe
