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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
967 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 967 reviews

May 09, 2025

I'm very satisfied with shamaley service especially with Maria who was very profesional, polite and helpful More

by gepena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria at the service dept
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May 11, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Very friendly staff they were super helpful and very knowledgeable my service advisor alexis holguín was a very helpful gentleman and he made this whole process for me very easy to understand and helped More

by acostaandrew2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis holguín, Roxane Morales, Daniel contreras
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May 11, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Kay was great! She made sure all my questions were answered and took care of my vehicle right away :) More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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May 08, 2025 -

Shamaley Ford responded

Hi Krista, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Great service, great price with coupon, and great timing with an appointment. Oh, and the free coffee in the waiting room was good too! Thanks! More

by GT/CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Joe
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May 09, 2025 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please don't hesitate to reach out to us if there's anything more we can do! !

May 05, 2025

This dealership has a friendly, dedicated service team. My service manager, Jerry is dedicated to ensuring I receive the best customer service. His attention to detail is remarkable More

by washinc04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Myles
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May 06, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 05, 2025

Very clean respectful. Fast service and pricing is great. Very people friendly. Kelly was very helpful More

by hazeleyes.vanessa
Recommend Dealer
Yes
Employees Worked With
Kelly
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May 08, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 03, 2025

Good visit good service service advisor Jake took care of me went in as a walk-in and they got the job done in a reasonable matter More

by williameskew10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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May 06, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 01, 2025

I Fel god and they answer all my questions the mechanic are all professionall I like it 👍👍👍 More

by Tarinjosec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Quintero
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May 02, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

I bought my truck from another Ford dealer and it was horrible experience. I went to Shamaley to have it repaired and the experience was very pleasant. I will buy my next vehicle from them. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service department
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May 01, 2025 -

Shamaley Ford responded

Hello Allan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Great service. Worked with me and understood. Overall I was happy with the service they provided. More

by villadoangelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
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May 01, 2025 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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