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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
1,025 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. ...
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11301 Gateway W

El Paso, TX

79936

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Showing 1,025 reviews

June 11, 2023

Great customer service. Excellent staff, easy to get along with and very understandable. Dedicated to their job and help you look for the best option. More

by dguerrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF Gahan
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Jun 16, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

Excellent service. I’ve purchased both my vehicles at this dealership and visit them for service often More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
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Jun 16, 2023 -

Shamaley Ford responded

Thank you, Mauricio! We are thrilled that our team continually provides you with the best experience! We thank you for your continued business!

June 10, 2023

Very good service super helpful and super friendly. . thank you for everything I will be back for sure More

by jerry.federico7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jun 16, 2023 -

Shamaley Ford responded

Jerry, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

Jose was my service advisor, very helpful and knowledgeable person. The service here is top notch More

by Hazinsayed3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 16, 2023 -

Shamaley Ford responded

Thank you for your kind words for Jose, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 10, 2023

Excellent service - even though it was a older model Ford, the service personnel was very helpful and the time it took for the work to be done was real acceptable - thanks More

by laloford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Jun 16, 2023 -

Shamaley Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford.

June 09, 2023

Set up appointment online for 8:30 was greeted and Andres crated great customer service More

by juancama1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique and Andres
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Jun 15, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

Jerry and the service team here was amazing. Definitely would recommend to anyone for service on their Ford vehicle. More

by justin guerrero
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Myles
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Jun 09, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

Great customer service. Made sure that every detail was addressed. Fantastic dealership with an excellent staff. More

by robholguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sall Hernandez
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Jun 08, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Shamaly Ford has an outstanding service department. The service advisor provided updates on additional services needed on my vehicle. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gahan
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Jun 09, 2023 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

The customer service at SHAMALEY Ford is great. The service advisor was attentive to my concerns and respectful. More

by Robo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gahan
Report | Print
Jun 05, 2023 -

Shamaley Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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