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Shannon Motors
Johnston, RI
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 456 reviews
November 17, 2017
Worst experience of my life Got my car in March 2015 by June 2016 the transmission on the car went they wanted me to pay for it had to tell them either fix it or take your car Got my car in March 2015 by June 2016 the transmission on the car went they wanted me to pay for it had to tell them either fix it or take your car back. They did fix it but I had to pay 250 and it took 1 month to fix. Will not give me a warranty for new transmission just said they it should be a transmission of same or lesser miles my car was 90,000 miles. Comes time to either buy out or re finance they took 2month to process my buy out. First none had my file then I had the wrong rep. Then I need a inspection guy was never available it took 2 months and 8 visit to get the buyout done. Then come another problem you have to either get my own plates or pay them to do it. Since they don’t give you dealer plates he only true option you have is pay them to do it since u can drive with no plates. So I paid them to do it it’s been amistad 3 weeks and I have received my new registration or plates have left multiple messages n no answer from anyone. They say it’s going to be done this day and the day come and goes and nothing. Still waiting on my plates. To top it off they haven’t even reported that I made payment since August and it’s November. It has brought my credit down since it show as if I’m not making payment. Let’s not goregt that I already pay off the car and own it. Worst experience or my life. More
by Danyi08
Employees Worked With
Many employees
Helpful November 17, 2017
What a smooth process i worked with paul to get my 03 infiniti g35 it was such a positive smooth experience. paul was great with keeping me informed every step of the way. i worked with paul to get my 03 infiniti g35 it was such a positive smooth experience. paul was great with keeping me informed every step of the way. i made afforadble down payments for 4 weeks until i had enough to take the car which was really awesome of them as well! they really do get you approved no matter what credit history you have they are of their word! i would absoutley recommend giving shannon motors a shot you wont be disappointed! More
by laurie92
Employees Worked With
Paul Reis
November 16, 2017
Don’t finance here Got a car here and a week later my car died had to get a new battery and a new starter and it was a hassle to have them fix it for me. grumpy mechanic Got a car here and a week later my car died had to get a new battery and a new starter and it was a hassle to have them fix it for me. grumpy mechanic people acted like they wanted to fix it for me so I Did it on my own. More
by Tk401
Employees Worked With
Forgot his name
November 15, 2017
Grear Great salesman helped me the whole way. Will deff come back for another truck in the future. Came and my sales man was more then helpfull. Great salesman helped me the whole way. Will deff come back for another truck in the future. Came and my sales man was more then helpfull. More
by David123
Employees Worked With
Paul Reis
November 14, 2017
Reported I was late 120 days past due--CROCK OF xx!!!!!!!!!! So this scummy dealer reported I was past due--I returned the car (lease was up) in March 2017-that is when they reported to the credit bureau's I was So this scummy dealer reported I was past due--I returned the car (lease was up) in March 2017-that is when they reported to the credit bureau's I was late 120 days??! What the actual xx?! Never was LATE. NEVER received correspondence that I was-because I wasn't and NEVER got charged a late fee. Good thing I keep all my records and printed all the times I made EVERY payment on their WEBSITE that charges you $4.99 every time you use it. YOU PEOPLE ARE xxxx. I fully intend to report them to the the DA and BBB. I am a loan underwriter for a reputable bank--I have no idea how these people report to the bureau with false information only to affect the consumer negatively--I would never lease a car or recommend this DUMP to anyone. Negatively impacting my credit because I didn't renew a lease..real professional. I have a BRAND new car with 0 miles and $200 less a month than what I was paying for a 2007 FORD FOCUS with just under the 100k miles so you could LEASE the xxxxx out. DO NOT GO TO ANY SHANNON MOTORS!!!!! More
by Natalie Arnold
Employees Worked With
Ray DeLuca, Lady Pimentel
November 13, 2017
Great experience car buying Best experience I’ve had I years buying a car. Super helpful and knowledgeable. Shannan Sousa was absolutely fabulous as well as the general manager. Best experience I’ve had I years buying a car. Super helpful and knowledgeable. Shannan Sousa was absolutely fabulous as well as the general manager. I’d buy another car from them again for sure! More
by Mellieone
Employees Worked With
Jarrod Toledo, Shannon Sousa, Valdez Clark
August 19, 2017
Great Staff I have had a very unique situation, and the staff there have been very accommodating. I look forward to a long lasting relationship with The Shannon M I have had a very unique situation, and the staff there have been very accommodating. I look forward to a long lasting relationship with The Shannon Motors Company. More
by Richard Johnson Jr.
Employees Worked With
Jason Almeida, Jarrod Toledo, Dawn Lapan Pickett
May 21, 2017
Good experience. Our saleswoman was very nice.quick service, clean facility.we had some issues with a car, but Shannon and the management team were quick to resolve it Our saleswoman was very nice.quick service, clean facility.we had some issues with a car, but Shannon and the management team were quick to resolve it. More
by Shannon2009
Employees Worked With
Jarred, Jarrod Toledo, Shannon Sousa, Chris Correa
April 19, 2017
Excellent service! Paul was great! We went in around 6pm, and we were driving off the lot by 8pm. The whole process from us walking in the door to walking out was quick Paul was great! We went in around 6pm, and we were driving off the lot by 8pm. The whole process from us walking in the door to walking out was quick and easy. I have absolutely no complaints! More
by RichWA68
Employees Worked With
Paul Reis
April 18, 2017
Superb. Kevin was beyond fantastic. I told him exactly what I could afford and not a penny more. He went above and beyond to ensure he would be able to help Kevin was beyond fantastic. I told him exactly what I could afford and not a penny more. He went above and beyond to ensure he would be able to help. Within a day he found me a car that I love. I was beyond impressed. I look forward to getting my next vehicle with Shannon Motors. More
by Kelly L.
Employees Worked With
Kevin Aubut
