Shawnee Mission Kia

We searched every Kia dealer in Kansas City and lucky for us we went to Shawnee Mission Kia! Our credit is not the best in the world and we knew that. Some dealers we went to treated us poorly, but Shawnee M us we went to Shawnee Mission Kia! Our credit is not the best in the world and we knew that. Some dealers we went to treated us poorly, but Shawnee Mission Kia treated us with respect! That meant so much to us! We got a fair offer on our trade in, our financing terms were fair and our salesman, Antonio was very helpful. We had our kids with us and the other sales people gave them some toys to play with and some snacks while we waited. We have purchased several vehicles before and I have to say that Shawnee Mission Kia has been the best! Thank you, Antonio! We love our new Sorento! Its perfect! More

Bonnie was great under the circumstances that I had put myself into financialy, she was able to get me qualified for a mini van. I really thank her for still making feel human while explaining my finances myself into financialy, she was able to get me qualified for a mini van. I really thank her for still making feel human while explaining my finances and still getting me approved.(Bonnie thank you). More

Shawnee mission Kia was great to work with. I had never financed a car before and they were very helpful. They even worked with me a week after I bought my first car. I had it for a week and changed my min financed a car before and they were very helpful. They even worked with me a week after I bought my first car. I had it for a week and changed my mind because it was a Toyota and I was very nervous about it having 2 kids and there being a recall. So they took the car back and got me into an '09 Kia. They worked out better payments and a better interest rate. The people were very nice and helpful. I'm happy with my car and would recommend them to others. More

From the moment I chatted with Dustin on line, I received nothing but excellent service. He was very kind and knew exactly what he had in stock and what he could do for me. I explained my credit situation nothing but excellent service. He was very kind and knew exactly what he had in stock and what he could do for me. I explained my credit situation and he was still willing to take the time to work with me. I purchased a vehicle that I love. It is the first brand new car I have ever purchased and was a little nervous. Dustin made me feel relaxed and answered all of my questions (some more than once) without hesitation. I am going to bring my friends and family to Dustin at Shawnee Mission Kia when they decide to buy a new vehicle. Dustin even scraped my parking sticker off of my old car, in the rain, and saved it for me to pick up the next day. 3 days after my purchase, he called to see if there is anything else I needed. It was a great experience. I love my KIA FORTE EX!!!!!!!!!!! More

I purchased a car from Shawnee Mission Kia and they gave me the 30 day tempt tag. Now in Kansas a person cant get there tags with out the title. So I was waiting for my title in the mail. When 30 days was a me the 30 day tempt tag. Now in Kansas a person cant get there tags with out the title. So I was waiting for my title in the mail. When 30 days was almost up and I still didnt recieve my title I called the dealership and the women who answered the phone was extremely rude. To make a long story short the title I was looking for in the mail was never sent and I had to drive out to the dealership to get it. I live 45 mins away from Shawnee Mission Kia on top of that my 30 day tempt tags was expired so I had to borrow my sister car just so I would not be driving illegally. When I got there I asked the guy behind the desk was the title even sent he lied and said that he wasnt sure but clearly it was never sent because the certified sticker was still intact. When I took the salesperson outside to explain the mistake that the dealership and him had done I felt like he wasnt listening. What's even worst is that Im currently in school for a busniess degree and my class right now is on Customer Service so this is extremely hard to rub off and if I didnt already love my car and personalize it and everything I would take it back. The people I was going to tell about going there Im going to tell to go somewhere else and Im even under the process of finding another place to get my car service on because I never want to see them again. More

Terrible experience with the used car lot. Vehicle was Terrible experience with the used car lot. Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this. Terrible experience with the used car lot. Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this. Didn't return calls as requested and promised, at least 5 times I had to call them when they said they were calling me... Salesmen lied to me and tried to transfer me around office to other salesman when I asked for a manager. Pathetic. I bought from these guys; trust me, stay far away from these creeps. I cannot speak for the New Kia salespersons, but the people who worked inside that portion of the business were rude, I can say that much. I had to go there to get financed and didn't have a great experience with that either. I was basically treated like a second class citizen because I didn't have a high credit score at the time. Do NOT give them your email, they are still spamming me a year later illegally after I told them remove me from all email lists. I had to pay a fine to the state it took them so long to send my paperwork, which kept me from getting registered by the deadline. My temp plates were expired before they mailed the paperwork! STAY FAR AWAY! No customer service on the most expensive thing I will ever buy aside from my home? Unacceptable. More

They sold me the car of my dreams: * Great Price * They sold me the car of my dreams: * Great Price * Awesome Car * No pushiness or false promises - just asked us what do we want in a car and helped They sold me the car of my dreams: * Great Price * Awesome Car * No pushiness or false promises - just asked us what do we want in a car and helped us get it. * Great customer service. Didn't like the sales manager - he was kind of sleazy, but everyone else was top drawer and seemed very, very honest. More

great service, great price, got me approved when no one else could! else could! More

We bought the car, but it only took them almost 2 months to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This i to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This is the only KIA that I will ever buy and I will never go back to SM Kia! More

I would not recommend this dealership. People who have flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are slea flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are sleazy and make you feel dirty. They lie and take advantage of every person they come accross. We were lied to several times. This rating is for the used car dealership. The new car dealership seemed ok to deal with. If you are brave enough to look into another dealer if you have bad credit, then I would say do it. You will be surprised at how many dealerships can help you. Don't let this dealership take advantage of you. JUST SAY NO TO SHAWNEE MISSION KIA. More