Sheehan Buick GMC

This is our second car with Sheehan. There is no fooling around with price. Our first car was during Covid and we did the deal by phone. When we got there, our wonderful salesman , Mikha There is no fooling around with price. Our first car was during Covid and we did the deal by phone. When we got there, our wonderful salesman , Mikhail, had arraigned a mini office outside!! And the price was the price! Same thing this time. We negotiated the price, Mikhail did the deal and we were good to go. Plus, he spent so much time explaining the car, I actually felt guilty ! We love our car, Mikhail, and Sheehan!! More

Bosco is excellent. Always professional, attentive and trustworthy when my husand ad I bring our cars for service. Amazing customer care! Always professional, attentive and trustworthy when my husand ad I bring our cars for service. Amazing customer care! More

EXELLANT REP NAMED ANDREA AT LIGHTHOUSE PT BUICK REPAIRS A LITTLE COSTLY, COUND CHARGE LESS HAVE KNOWN ANDREA, NOW 4 YEARS AND THE BEST REP FOR SERVICING IVE EVER HAD AT THIS DEALER IN LIGHTHOUSE PT., FL A LITTLE COSTLY, COUND CHARGE LESS HAVE KNOWN ANDREA, NOW 4 YEARS AND THE BEST REP FOR SERVICING IVE EVER HAD AT THIS DEALER IN LIGHTHOUSE PT., FL More

Tried to charge $1400 of markups on our grandmother's lease buyout that were not disclosed in the original lease buyout paperwork. Salesman spoke in circles, tried to confuse her, and refused to show doc lease buyout that were not disclosed in the original lease buyout paperwork. Salesman spoke in circles, tried to confuse her, and refused to show documentation I requested to justify fees. Said any other dealer would charge same fees, so we went elsewhere and...didn't get charged any fees. Colin was the salesman. More

My service was scheduled with Bosco who went out of his way to make sure that my vehicle was returned to me with all of the items addressed and resolved. Every aspect of the dealership was operated with a way to make sure that my vehicle was returned to me with all of the items addressed and resolved. Every aspect of the dealership was operated with a service mentality which was refreshing. More

Professional, time conscious, listened to my needs courteous,honest, Straight forward, prompt, helped save me money, and time with my service and needs courteous,honest, Straight forward, prompt, helped save me money, and time with my service and needs More

Very helpful salesman and followed through with the promises he made. Always kept you informed. promises he made. Always kept you informed. More

I went w/ my 16 yr old daughter to Sheehan dealership to look at pre-owned vehicles for her first car. We went on 1/21/23 and spoke with salesman Yad Aflalo. We went to his office and he showed us his in look at pre-owned vehicles for her first car. We went on 1/21/23 and spoke with salesman Yad Aflalo. We went to his office and he showed us his inventory on his computer. We saw a few that might work which he wrote down to show us. One, in particular, was a 2019 GMC Terrain listed on the computer for $22,900. We asked him what the best price he could do on it and he introduced us to his manager, Dana Fishvien, who said the best he could do was $21,900 with no dealer fees. It was more than what we were initially looking to spend. We went home and decided to do the deal so we called back Yad an hour after meeting with him. We told him we were interested and he said he would call me back. When he called back he said that he made a mistake and the car was now $23,900. I saw with my own eyes on his computer the original price and we spoke to the manager who gave us the final price. I asked him, "how could the price go up $2,000?" He said he got confused and then tried to blame me for asking to see "too many cars" (3) and that he got the prices mixed up. I told him that seeing a few cars should not be too much for a car salesman and that to pull a "Bait and Switch" is not professional nor ethical. I asked to speak with the manager, Dana, who I met at the dealership. Yad refused to give me his direct phone number and told me that Dana would call me. I waited 2 days and the manager never called. On 1/23/23 I decided to call Clint Thomas, the general manager of Sheehan dealership. I left messages and never got a call. On 1/24/2023 I decided to go to the dealership and meet with Clint Thomas in person. I explained to him my experience and how unprofessional his staff was. No one tried to call me back, including him, to resolve the issue. They used dishonest tactics to try and sell their vehicles. The owner of the dealership even stood by and heard my whole conversation with him and did nothing. More

guys in service are great, professional, fast and corteous. I drive from Miami to get while you wait service. corteous. I drive from Miami to get while you wait service. More