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Sheehy Ford Ashland

Ashland, VA

4.9
950 Reviews

11450 Washington Highway

Ashland, VA

23005

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Showing 950 reviews

December 26, 2014

Never again!!!! Had an appt at 4 pm to look at a vehicle being transferred from another location and when we got there, they said they didn't have the vehicle. Travel More

by pking84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
October 29, 2014

Don't waste your time. Untruthful Talked to Marc about a new explorer, went to Sheehy to pick up explorer and Marc pointed out there was a scratch on the bumper,I offered to have a bo More

by rmodr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Pendergrass, Kevin McLaughlin
Nov 03, 2014 -

Sheehy Ford Ashland responded

I want to first thank you for taking the time to provide us with feedback from your recent visit to our sales department. However, I want to sincerely apologize for the poor experience you had. I never want any of our customers to feel as if we are blowing them off or not providing quality service. I am very concerned at the situation you have described and plan on personally looking into it. If you could, please contact me at kmclaughlin@sheehy.com at your earliest convenience so I can talk with you more. Again, I apologize and hope to hear from you soon. Kevin McLaughlin

October 26, 2014

Buying a used car Marc gave excellent service with a personal touch. His knowledge and patience helped to make the experience pleasant. Had it not been for Marc this sa More

by jwgnzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2014 -

Sheehy Ford Ashland responded

Thank you for taking the time to post such a great review! I am happy to hear your thoughtful words about Marc and I will be sure to pass it along to him and the rest of our staff at Sheehy Ford Ashland. Thank you for your business and enjoy your new purchase!

October 01, 2014

Escape purchase Our experience buying a new escape was one of the best car buying experiences we have had. Not only did the honor the price out the door we had discu More

by Dfrench1380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Derrick, John Seal
Oct 02, 2014 -

Sheehy Ford Ashland responded

Thanks so much for the wonderful review! We want to show our customers how much we value their business by not wasting their time and supplying all of the information for a potential purchase. We are pleased that John, Patrick, Derrick and Todd were all helpful throughout your car-buying process. Thank you again for taking the time to write a positive review and we hope to take care of any of your future automotive needs!

October 01, 2014

Treated well from start to finish I had purchased my first vehicle from Sheehy in Ashland when I moved to Chesterfield in 2005. I looked around at other dealerships and car lots and af More

by rudy.johnson.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seal , Trevor Coley
Oct 01, 2014 -

Sheehy Ford Ashland responded

We appreciate you taking the time to write about your positive experience, Rudy! We want our customers to feel totally comfortable at our dealership so we want to be direct and honest with them by giving them all of the details before they sign for a vehicle. We are pleased to hear that John and Trevor were able to answer your questions and find the perfect deal for you. Enjoy your purchase and thank you for stopping by!

September 10, 2014

awesome dealership We bought a new car last night at Ashland Ford and I want to tell you they are awesome. Starting with our salesman John Seal, to the manager John McG More

by lowry1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Ingarra, John Seal , John McGrane
Sep 10, 2014 -

Sheehy Ford Ashland responded

Thank you for sharing your experience with us. We think that we have a really great staff here and we are pleased to hear that they took the stress out of car buying. Thank you for your business. We hope to work with you again in the future. Enjoy your new vehicle.

August 18, 2014

Above and Beyond We really wanted to thank Tony on his great job on finding us the perfect Fusion hybrid. When I first came in Tony meet me with a very professional ma More

by johnelmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nowlin
Aug 19, 2014 -

Sheehy Ford Ashland responded

Thank you for sharing your experience with us. It sounds like Tony took great care of you and helped you find the car of your dreams. We are lucky to have him on our team. We try to get our customers the best deals possible and it sounds like this was the case for you. We appreciate your business and look forward to helping you in the future.

August 17, 2014

great service It was a great car buying experience! Tony did a great job finding us the perfect fusion. Everyone at Sheehy was awesome, no pressure, and they made i More

by horse play
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nowlin
Aug 18, 2014 -

Sheehy Ford Ashland responded

We are happy to hear about your experience. It sounds like Tony and the rest of the team helped you find the perfect car. We appreciate your business and are already looking forward to your next visit. Enjoy your new ride.

July 21, 2014

Review MY 2013 FORD FUSION HAD SERIOUS PROBLEMS WHILE MY SISTER AND I WERE TRAVELING TO NEW YORK ON JUNE 19,2014 SO I CALLED SHEEHY FORD FOR ADVICE AND TALKE More

by polelady
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cynthia Doss-Wallen
June 16, 2014

Extraordinary! Our car buying experience was extraordinary! We had been shopping online for about six months looking for just the right car. We decided that we wan More

by rmclary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Harrell
Jun 17, 2014 -

Sheehy Ford Ashland responded

We appreciate your recommendation and positive review. Kerry is a valuable member of our team and we are happy to hear that he made your car buying experience a positive one. Enjoy your new Ford Fusion.

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