I came into the dealership two weeks ago and purchased a brand new 2017 Ford Focus. There was no pressure and everything was done very fast. It only took an hour and a half.
Two weeks later my car is still at the dealership. I live in New Kent County and I have no way of getting a ride to the dealership. I've spoke to the salesman several times over the phone and he said we would work something out and they would deliver it to me. The salesman who sold me the car said that he would call me on three separate days (the following Saturday, Sunday, and Wednesday) since the day that I purchased the car, and he has not returned my call on any of those days.
It looks like I'm going to have to be stuck with paying for a taxi cab ride or an Uber ride. This is going to cost me better than $50 including tolls and tip.
When I purchase this car I paid cash up front for the car. There was no financing. Needless to say I feel that at least two-thirds of the processing was non-existent being that there was no bargaining and dealing with the creditors and Banks. The whole process of me buying this car from test drive to walking out having purchased a vehicle, took only about an hour and 20 minutes. If I remember correctly, my processing fee was about $699. I'm wondering how much of that processing fee was profit to them being that they did not have to do very much work. With that being said I don't understand why they can't take a little out of that profit and have the car delivered to my house here in New Kent where I live at.
If I remember correctly the window sticker was $17,800. I paid only $12,556 for the car and that includes everything.. taxes, title, tags, processing fee, Etc. That being said, I feel like I got a good deal however the car is still at the dealership two weeks later and I'm very dissatisfied for that reason alone.
I shouldn't have to pay for an Uber ride in a vehicle that I don't even know whether or not is safe or whether or not I can even trust the driver. Scary thought and I'm not looking forward to how I will eventually get there to pick up my car.